Full-Time
HighLevel
1,001-5,000 employees
No salary listed
Junior, Mid
Noida, Uttar Pradesh, India
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- Proven experience as a WordPress Specialist or similar role, preferably in a managed hosting environment
- Strong portfolio showcasing WordPress projects and problem-solving skills
- In-depth knowledge of WordPress, including themes, plugins, PHP Settings and core functionality
- Experience with web hosting environments, including cPanel, WHM, and other hosting control panels
- Familiarity with performance optimization tools and techniques (e.g., caching, CDN, minification)
- Excellent communication and interpersonal skills
- You are passionate about building sites using WordPress
- You have a strong bias for action
- You have a customer-first attitude
- Provide expert-level support for WordPress-related issues via tickets, live chat, and phone.
- Troubleshoot and resolve complex technical problems related to WordPress themes, plugins, and core functionality.
- Assist customers with site migrations, updates, and optimizations.
- Analyze and solve performance issues, ensuring websites run efficiently on our managed hosting platform.
- Implement security measures and resolve security-related issues.
- Optimize websites for speed, performance, and SEO best practices.
- Assist in migration of Wordpress sites
- Customize WordPress Sites based on customer needs.
- Develop custom solutions and integrations to enhance website functionality.
- Assist with website design and layout improvements.
- Work closely with our development and product teams to improve our managed hosting services.
- Provide feedback and suggestions for enhancing our support processes and tools.
- Collaborate with other team members to ensure consistent and high-quality customer service.
- Create and maintain comprehensive documentation for internal use and customer support.
- Conduct training sessions and webinars for customers on WordPress best practices and our hosting services.
- Stay updated with the latest WordPress developments and trends.
Company Size
1,001-5,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$60M
Headquarters
Eugene, Oregon
Founded
2018
Simplify's Take
What believers are saying
- Growing demand for AI-driven analytics tools aligns with HighLevel's feature enhancements.
- HighLevel's integration with Stripe and PayPal simplifies payment processes for users.
- Personalized marketing focus supports HighLevel's customer relationship advancements.
What critics are saying
- Emerging SaaS platforms offer similar features at lower costs, threatening market share.
- Rapid tech advancements may outpace HighLevel's feature integration capabilities.
- Reliance on third-party integrations like Stripe and PayPal poses operational risks.
What makes HighLevel unique
- HighLevel's Image Editor enhances ad management with advanced editing capabilities.
- Traffic by Device Type feature offers detailed insights for website optimization.
- Revamped course unlocking system provides flexible access options for community admins.
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Benefits
Remote Work Options
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 3%2 year growth
↑ 11%HighLevel introduces a new Image Editor feature for Ad Manager.
HighLevel is thrilled to introduce Traffic by Device Type, the latest addition to the Sites Analytics dashboard.
HighLevel at Affiliate World Dubai 2024 - how to Earn 40% recurring commissions.
HighLevel integrates with Stripe and PayPal, making it easy to:
HighLevel is excited to introduce a revamped course unlocking system that offers better flexibility to community admins in defining course access levels according to their community's needs.