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IMA Financial Group

Insurance, risk management, and wealth advisory

Client Manager - Employee Benefits

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeAnchorage, AK, USAIn-person

About the Job

Requirements

  • An active Life & Health License is required.
  • At least 2 years of relevant experience is required.
  • Technical application skills in OE guide applications and Salesforce are required.
  • Basic and developing awareness of core market dynamics and client segments is required.
  • Effective oral and written communication skills are required.
  • Problem-solving ability is required.
  • Emotional intelligence is required.
  • Operational excellence and process ownership are required.

Responsibilities

  • Manage a dedicated book of business consisting of a small-to-medium volume of primarily low-complexity clients, such as fully insured clients with standard plans, using moderate service intensity and standardized service models.
  • Serve as the primary point of contact for assigned clients and support all phases of the client lifecycle.
  • Manage Salesforce workflow, tracking, and data quality for the assigned book of business.
  • Provide support on and develop in all areas of the client lifecycle.
  • Review work completed by Client Associates before delivery to clients.
  • Resolve claims, billing, and eligibility issues while coordinating with internal support teams.
  • May coach peers or guide support staff or junior team members.
  • Support and demonstrate the company’s core values.
  • Understand and value diversity, equity, and inclusion among company associates.
  • Perform other work-related duties as assigned.

About the Company

IMA Financial Group

Insurance, risk management, and wealth advisory

IMA Financial Group is a diversified financial services company that provides insurance, risk management, and wealth management services to individuals and large corporations in the U.S. It helps clients protect assets, manage risk, and grow wealth through customized solutions backed by data-driven insights. Its offerings include tailored insurance products, risk-Management strategies, and comprehensive wealth management, with revenue coming from insurance premiums, advisory fees, and wealth management fees. A key differentiator is Towerstone, its subsidiary focused on specialty insurance brokerage for niche markets such as energy, allowing IMA to serve complex risk needs beyond traditional insurance. The company aims to deliver practical, customized financial protection and guidance that reduces risk and supports long-term financial security and growth for its clients.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.6B
Headquarters
Denver, CO
Founded
1974

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