Director, External Communications

Joining Global Marketing & Communications (GMC) means contributing to the company’s customer-centric growth engine by helping customers live more confident futures. Whether driving external or internal marketing and communications, you’ll be fostering engagement and alignment with MetLife’s purpose and values that enable positive customer experiences. Become part of a dynamic team that harnesses an agile and data-driven approach across paid, owned, and earned channels to deliver meaningful and measurable outcomes for MetLife’s key stakeholders: associates, communities, customers, and shareholders.

The Director, External Communications, MetLife Investment Management (MIM) is responsible for advancing the external reputation of MetLife's institutional asset management business through strategic communications, media relations, executive visibility, and thought leadership initiatives.

Guided by our purpose, Always with you, building a more confident future, and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to help shape how stakeholders view one of the world's leading institutional investment managers. Working closely with senior investment leaders and communications partners across the enterprise, you will transform complex market insights into compelling narratives that elevate MIM's brand, strengthen credibility, and increase visibility in a highly competitive marketplace.

A top candidate will be commutable to MetLife's 200 Park Ave, New York office in a hybrid presence. 

Open to candidates commutable to MetLife's Whippany, NJ office.

• Support the execution of external communications and media relations strategies that strengthen MetLife Investment Management's reputation among target audiences.
• Develop compelling narratives, thought leadership content, executive messaging, media materials, and digital communications that showcase MIM's investment expertise and strategic priorities.
• Partner with senior leaders, investment teams, research professionals, distribution teams, and marketing partners to identify and amplify timely storytelling opportunities aligned with business objectives.
• Manage proactive and reactive media engagement, including spokesperson preparation, issues management support, and response strategies for reputationally sensitive matters.
• Coordinate measurement and reporting activities to evaluate communications effectiveness and identify opportunities to increase visibility, engagement, and impact.

• Bachelor's degree and 10+ years of experience in external communications, public relations, media relations, or corporate communications, preferably within asset management, investments, or financial services.
• Experience developing and executing external communications and media relations programs that support business objectives and strengthen organizational reputation.
• Strong relationships with financial, business, and trade media, with experience securing coverage and managing media engagement opportunities.
• Exceptional writing, editing, and storytelling skills, including experience creating press releases, executive messaging, bylined content, talking points, Q&As, social media posts, and other external communications materials.
• Demonstrated ability to partner effectively with senior leaders and cross-functional stakeholders to communicate complex investment, economic, and business topics to external audiences.

• Experience supporting communications strategies for institutional asset management, investment management, insurance, or broader financial services organizations.
• Experience managing issues, reputational risks, or crisis communications in a highly regulated environment.
• Familiarity with media monitoring, measurement, and analytics tools used to evaluate communications effectiveness and inform strategy.
• Experience leveraging AI-powered communications tools to enhance research, content development, media monitoring, insights generation, and overall communication effectiveness.

The expected salary range for this position is $171,000 - $185,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.