W

Walgreens

Retail pharmacy chain with health services

Pharmacy Technician Apprentice

PharmacyConfirmed live in the last 24 hours
Full-timeGrand Chute, WI, USA$17 - $23.25 /hrIn-person

About the Job

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.
  • Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required as a condition of promotion to senior technician.

Responsibilities

  • Assist the pharmacist, under direct supervision and in accordance with state and federal regulations, in the practice of pharmacy and perform other Pharmacy Department duties under company policies and procedures.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
  • Model and deliver a distinctive customer experience.
  • Engage customers and patients by greeting them, offering assistance with products and services, resolving customer issues, and answering questions.
  • Model and share customer-service practices with team members, including greeting customers, maintaining eye contact, showing courtesy, offering proactive help, identifying needs, and providing service until customers are satisfied.
  • Develop strong relationships with valuable customers.
  • Assist in the practice of pharmacy under pharmacist supervision and comply with state, federal, and company policies and the Walgreens Pharmacy Code of Conduct.
  • Perform duties assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including entering patient and drug information into pharmacy systems, filling prescriptions by retrieving, counting, and pouring medications, verifying medication accuracy, checking for possible interactions, and assisting pharmacists with scheduling and workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
  • Follow the Walgreens Good Faith Dispensing policy during applicable prescription-dispensing activities.
  • Register sales on the assigned cash register, handle cash as required, and assist customers in locating products, including accompanying them to the over-the-counter aisle when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual claims for third-party prescription services promptly and efficiently, and perform clerical duties assigned by the Pharmacy Manager.
  • Support Pharmacy Department inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for pharmaceutical overages, shortages, order errors, and damaged goods.
  • May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples and coordinating clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with the local medical community, including physicians, nurses, and other healthcare providers, through medical-provider outreach to health groups, retirement homes, nursing homes, and other forums.
  • Maintain the Pharmacy Department’s supplies and ensure it is clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other assigned tasks.
  • Attend training requested by the Manager, earn continuing-education credits, and maintain knowledge and skills in healthcare and pharmacy, including current developments.

Desired Qualifications

  • Six months of retail-environment experience is preferred.
  • Prior work experience with Walgreens is preferred.
  • Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications, are preferred.
  • Good computer skills are preferred.
  • Knowledge of store inventory control is preferred.
  • PTCB certification is preferred.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Deerfield, IL
Founded
1901

Recently Posted Jobs

Explore more opportunities at Walgreens

See more jobs