Full-Time

Forward Deployed Engineer

Updated on 9/4/2026

Revin

Revin

11-50 employees

AI-driven automation for field-service customer interactions

Compensation Overview

$120k - $200k/yr

+ Equity package

New York, NY, USA

Remote

Remote within the United States, with travel to customer sites across North America.

Category
Solution Engineering (1)
Required Skills
Python
React.js
Postman
Node.js
SQL
TypeScript
Salesforce
REST APIs
LangChain

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Requirements
  • At least 2 years of experience shipping products at a startup or high-velocity company.
  • Experience in a highly selective and academically rigorous environment and/or at top-performing software-as-a-service or artificial intelligence companies.
  • Fluency in Python and SQL.
  • Comfort working with REST APIs and moving up the stack with TypeScript, React, and Node.js.
  • Experience testing and debugging APIs with tools such as Postman and tracing issues through logs.
  • Ability to operate in ambiguity and continuously learn, adapt, and seek new information.
Responsibilities
  • Travel onsite with customers across North America and apply artificial intelligence to real-world businesses.
  • Own customer interactions and collaborate with customer executives and the go-to-market team to support customer satisfaction and enterprise deal growth.
  • Partner with largest customers to design and deliver end-to-end solutions embedding Revin artificial intelligence agents into Salesforce, ServiceTitan, i360, and LeadPerfection.
  • Deliver complex Revin deployments and activations in production, quarterbacking technical delivery from scoping and onboarding through stable usage and expansion.
  • Work with product and engineering teams to translate field insights into platform improvements, new products, and scalable internal tools.
  • Communicate directly with the founding team and contribute to the product roadmap.
Desired Qualifications
  • Advanced degrees are a plus.
  • Experience building with large language model frameworks such as LangChain.

Revin is an AI-powered automation platform for customer interactions in the home services industry. It uses intelligent virtual agents that can handle millions of conversations at once, helping businesses scale while keeping high service quality. The agents are trained on a company’s own content—like call recordings, manuals, and scripts—to match how top human representatives respond in tone and effectiveness. Revin integrates with field service management tools such as ServiceTitan and LeadPerfection, allowing automation of scheduling, outbound campaigns, loyalty programs, and other customer-service workflows without disrupting existing processes. Real-time sentiment analysis monitors conversations and flags issues for human intervention when needed. Revin serves HVAC, plumbing, electrical, pest control, and home remodeling sectors, aiming to boost operational efficiency, customer retention, and conversion rates.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • Vertex Service Partners deployed Revin across 27 brands, answering leads in under two seconds.
  • Revin's agents engage thousands of homeowners and book appointments directly into ServiceTitan.
  • The July 2026 rollout expands into after-hours coverage, reminders, rescheduling, and unsold-estimate re-engagement.

What critics are saying

  • Revin's September 2025 $10.7 million exempt offering shows financing dependence before durable scale.
  • ServiceTitan controls the core workflow; it can bundle competing AI agents directly.
  • If Vertex underperforms, Revin loses its clearest proof point and a referenceable enterprise logo.

What makes Revin unique

  • Revin embeds AI voice and SMS inside ServiceTitan workflows for Vertex, July 2026.
  • Dedicated AI engineers configure each customer's scheduling logic, scripts, and operating procedures.
  • Omnichannel voice, SMS, and email continuity targets home-services operators, not generic contact centers.

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Benefits

Health Insurance

401(k) Company Match

Unlimited Paid Time Off

Gym Membership

Relocation Assistance

Mentorship Program

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-10%
PR Newswire
Jul 1st, 2026
Vertex Service Partners deploys Revin's AI voice agents across national roofing portfolio

Vertex Service Partners, a residential roofing platform backed by Alpine Investors, has deployed Revin's AI voice and SMS agents across its 27 regional brands. The system engages homeowners in under two seconds on average and books appointments directly into ServiceTitan. Launched in 2023, Vertex operates with over 800 employees servicing more than 100,000 roofs annually. Revin's AI agents handle inbound calls and texts around the clock, providing omnichannel continuity across voice, SMS and email. The platform manages appointment scheduling, confirmations, reminders and re-engagement of unsold estimates. The deployment has reshaped Vertex's lead conversion approach, ensuring 100% of calls are answered at any time. Revin works with operators to configure AI agents to reflect their specific scheduling logic, qualification rules and operating procedures.

Intelligence360 News
Sep 14th, 2025
Revin Raises $10.7M in New Funding

Revin has filed a notice with the SEC for an exempt offering to raise $10.7 million in new funding. This filing is required under federal securities law for companies selling securities without registration under certain exemptions. The notice must be filed within 15 days of the first sale. Revin specializes in AI-powered customer engagement software for home services and remodeling businesses.