Operations Leader

PURPOSE OF THE JOB

The Operations Leader has responsibility for all areas of production at a manufacturing facility.  The person in this position helps to implement organizational strategies, standards and practices to achieve best-in-class performance in the following areas:

• Safety – Our employees live injury-free lives
• Talent –Our employees own the  success of the business
• Quality – We produce zero defects or failures to customer requirements
• Environmental – We operate with zero non-conformities and zero waste streams
• Cost – We are the competitive cost leader

Reports to:  The position reports directly to the Plant Leader and is an integral partner in executing the operations strategy for the plant. The Operations Leader is a member of the Natural Leadership Team (NLT) consisting of leadership from the Maintenance, EHS, Finance, Warehouse and Human Resources departments.

JOB RESPONSIBILITIES

Lead safety and security for an injury free work environment

• Provide a safe and secure work environment for all employees, contractors and visitors
• Allocates resource requirements and investments required to achieve zero injuries, including systems, focused programs and leadership
• Ensures a clear and effective measurement system is followed and used to drive results; rewards and celebrates safe behavior and achievements; ensures accountability

Metrics

• Recordable Incident Rate (RIR)
• Near-miss reporting
• SAFE Score (Management and Critical Six Modules)
• Total Incident Rate

Manage Operations

• Identify and drives continuous improvement efforts through standardized work to cut cost and improve productivity and quality
• Set clear and measurable performance expectations, in line with plant goals; proactively analyzes and manages all relative operations performance metrics
• Effectively communicate goals and objectives
• Assign and coordinate the work in a manufacturing department to include supervising first line leaders, production leaders
• Prepares budgets relative to capital expenditures, manpower, production, and space forecasting necessary to meet customer demands
• Operate with zero environmental non-conformities to applicable company , government and regulatory policies
• Develop and manage the quality and product measurement systems to provide a consistent quality product
• Build an environment that develops and improves serving our customers
• Partner with sales and customer facing groups as necessary to maintain positive business relationships
• Serving as the Autonomous Maintenance (AM) Pillar Leader for the Fairburn Plant to realize the vision of being a best in class example of AM and to establish a culture where employees drive to achieve zero accidents, zero loss and zero defects.
• Leading a lean culture environment through six sigma processes and toolsets
• Assigning and coordinating the work in a manufacturing department to include supervising first line leaders, production leaders, and analyze productivity reports
• Preparing budgets relative to capital expenditures, manpower, production, and space forecasting
• Facilitating process improvements through people deployment, productivity enhancements, high performance work teams and being a model for change
• Developing and leading strategic business plans; accountable for delivering plant performance metrics
• Utilizing data driven decision-making processes, such as Six Sigma
• Driving alignment between plant departments

Metrics

• Performance against operating plan
• Conversion Efficiency / Operating Efficiency
• Cost per unit
• Environmental compliance / non-conformities
• Defects – goal of zero defects or failures to customer requirements

 Develop a positive employee relations environment

• Ensures a positive, creative, diverse and collaborative work environment where employees own the success of the business
• Establish an engaged workforce characterized by mutual trust, open communications, teamwork, and recognition
• Monitors labor activities and leverages labor relations resources as appropriate to ensure compliance with all collective bargaining agreements, company policies and/or governmental regulations
• Builds a department worthy of being used as marketing and communications platform, both internal and external

Metrics

• Employee engagement and core assessment results improvement
• Employee feedback surveys and assessments
• Turnover
• Grievance claims
• Safety related metrics

Lead and develop talent

• Create an environment where talent is developed and their full potential is realized
• Invest in the growth and development of direct reports
• Maintain documentation, track, counsel and execute coaching and corrective action when performance issues occur

Metrics

• Performance of direct reports
• Talent developed and promoted
• Succession plans in place for key roles
• Unplanned turnover
• Talent additions through external recruiting

Lead across the plant

• Drive alignment between plant departments
• Share best practices, challenge thinking and provide candid and respectful feedback; set an example for the organization of how teamwork and partnerships should work
• Be seen as a great leader across the plant, driving engagement and supporting cross-functional projects and teams.
• Assist the plant leader with other duties as required

Metrics

• Feedback from leadership, peers and direct reports

JOB REQUIREMENTS

• Bachelor’s Degree in Business or related discipline
• 5+ Yrs. minimum work experience
• A minimum of three years experience in manufacturing leading people in a cross- functional and complex manufacturing environment
• Exposure to cross-functional team leadership or participation
• A history of hiring, growing and promoting talent within the organization
• Experience in dealing with both union and non-union operations and experience in contract negotiations
• Six Sigma formal training and Lean manufacturing experience

Knowledge and Skills:

• Computer skills- the ability to utilize OC systems and the software necessary for this role
• Utilizing data and data collection systems, and Six Sigma methods for problem-solving and decision-making to eliminate manufacturing losses and unnecessary costs
• Creating and implementing strategic and operations plans
• Leading and motivating peers, managers and subordinates
• Effective with verbal and written communication
• Business and Financial acumen
• Understands that all business opportunities start with knowledge of how to create value for customer.
• Strong planning, resourcing and delegation skills
• Able to engage and care for others starting with safety
• Able to achieve results fast both individually and through teams
• Has Company Spirit

Abilities and Personal Characteristics:

• Willingness to relocate when and to where the opportunity is in the future with OC
• Customer orientation: Has an external perspective and understands that all business opportunities start with knowledge of how to serve our customers.
• Acts as a leader amongst peers: Expected to embrace and help drive division initiatives throughout the business unit. Acts as a mentor for other plant leaders and is willing and able to take on additional division type assignments as needed.
• Establishes courses of action: translates strategies into actionable operating plans; sets goals for personal and team accomplishment; uses measurement methods to monitor progress; quickly overcomes barriers and adapts plans to ensure goal attainment.
• actions and leverages resources that result in retention of talented employees.
• Creates a vivid picture that excites employees, customers and partners about winning and doing what it takes to win. Exudes energy that is contagious and instills in others a passion to excel and the confidence to achieve more than is believed possible.
• Sets goals for organizational and personal accomplishment and ensures employees always know what’s expected of them, how they are performing, and how their performance impacts business results and determines their reward and recognition.
• Demonstrates a strong self-awareness of one’s strengths, development needs and the impact of one’s own behavior on others; and consistently takes actions to be better.
• A balanced sense of self confidence and an abiding respect for others. Prioritizes strong personal wellbeing in order to maximize and fortify their contribution to the business. Operates in a transparent fashion without a personal agenda.
• Possesses a well-developed sense of humor.

About Owens Corning  

Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages™ – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com. 

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.