In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!

At RapidSOS, we are empowering safer, stronger communities with faster, data-driven emergency response. In partnership with public safety, RapidSOS created the world’s first intelligent safety platform that securely links life-saving data from 540 million+ connected devices, apps and sensors and 200+ technology partners directly to RapidSOS Safety Agents, 911, and first responders globally. The platform is used by over 21,000+ first responder agencies and supports 171 million+ emergencies each year. When people need help during an unsafe moment or an emergency, their connected device, home or building that is RapidSOS Ready, delivers essential data to the right place, when it matters most.

What this role is about:
RapidSOS’s Summer Internship program is a full-time, fully immersive internship program designed to complement your education with real-world experience. This program will allow you to take on projects at a rapidly growing start-up, working closely and cross-functionally with leaders throughout the company. This is an amazing opportunity to not only join a rising and dynamic startup but also make a measurable impact. 

As an intern on the Implementation Engineering team, you will tackle operational and technical challenges by designing AI-driven solutions to improve efficiency. From developing tests for quality assurance to contributing to implementations and enhancing internal collaboration tools by using AI, you’ll gain hands-on experience with engineering techniques and client-facing processes. This role is perfect for self-starters with a passion for AI, programming experience, and a commitment to excellence. If you’re eager to learn, adaptable, and thrive in a collaborative environment where purpose comes first, this internship offers a unique chance to grow and make a meaningful impact!

What you’ll do: 

• Support RapidSOS in its growth and development by working with your mentor on relevant key project(s) involving AI 
• Research, explore, and design AI-driven solutions to solve technical and operational challenges 
• Develop and enforce criteria for code logic to ensure standard practices, system accuracy and detect potential issues, supporting robust engineering processes
• Shadow and contribute to implementation efforts, gaining exposure to advanced engineering techniques and client-facing processes
• Contribute to enhancing internal systems to support cross-functional collaboration and long-term client satisfaction
• Assist the team with additional ad hoc tasks across services such as AWS, Redis, and Jenkins

What we’re looking for in our ideal candidate: 

• Actively working towards a Bachelor’s degree or Master’s degree, ideally majoring in Computer Science or business
• Knowledge of and experience with at least one programming language (Python is ideal)
• Strong interest in AI and has experience with prompt engineering or incorporates AI in daily life 
• Highly self-motivated and adaptable with a strong work ethic, laser-sharp attention to detail, and a commitment to excellence
• Ability and appetite to learn quickly in a fast-paced environment
• Ability to work collaboratively and independently, depending on the nature of the work
• No ego - our team believes in “purpose over pride” where no task is beneath us

Nice-to-have experience (but not required!):

• Experience or knowledge of AWS, Redis, and Jenkins
• Experience using Asana, Salesforce, or Jira 

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally
• Dynamic, fun work environment with a highly talented team
• Flexible startup work environment with rapid growth opportunities

If you’re curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The compensation range for this role is $1,200 per week. 

If you are based in California, we encourage you to read this important information for California residents linked here: https://rapidsos.com/privacy/california/