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LabCorp

Global life sciences R&D services

Tool Governance & Document Control Lead

Business OperationsPosted on Nov 12
Full-timeRemote in USA$70k - $110k

About the Job

Requirements

  • A bachelor's degree in Biology, Business, or Computer Science is required.
  • At least 3 years of experience in governance, quality systems, document control, project management operations, or business process management is required.
  • At least 2 years of experience managing enterprise systems or controlled documentation is required.
  • Flexibility in schedule to coincide with global operations and meetings is required.
  • Ability to manage multiple priorities is required.
  • Strong relationship management and collaboration skills are required.
  • Understanding of risk assessment and mitigation practices is required.
  • Ability to support audit preparation and maintain audit readiness is required.
  • Strong data analysis and problem-solving skills are required.
  • Ability to map, analyze, and optimize business processes is required.

Responsibilities

  • Manage, own, and maintain the library of all new and existing tools.
  • Evaluate how tools are used by end users, including clients.
  • Monitor tool usage and performance, including corrective actions.
  • Collect and analyze feedback, and decommission redundant or obsolete tools.
  • Provide maintenance and integration support, user support, and non-technical troubleshooting.
  • Collaborate with the Strategy and Transformation group to stay current with tools and technologies, act as a change agent, and serve as the point of contact.
  • Coordinate testing of new tools to drive innovation and improve efficiency.
  • Establish governance standards for GPM tools.
  • Approve the introduction of new tools and retirement of existing tools.
  • Maintain the tool ownership matrix and accountable stakeholders.
  • Lead governance reviews and compliance assessments.
  • Define tool usage standards and best practices.
  • Develop and monitor governance key performance indicators.
  • Manage controlled documents through creation, review, approval, implementation, revision, and retirement.
  • Ensure standard operating procedures, policies, methods, forms, templates, specifications, and procedures are current.
  • Coordinate periodic document reviews with document owners.
  • Ensure documentation complies with internal quality standards and regulatory requirements.
  • Monitor document review and approval timelines.
  • Verify document completeness, formatting, and compliance before issuance.
  • Support internal and external audits and inspections as needed.
  • Maintain inspection readiness at all times.
  • Manage controlled records and retention schedules.
  • Coordinate document archiving activities according to retention requirements.
  • Create and maintain document performance key performance indicators.

Desired Qualifications

  • PMP, Lean Six Sigma, quality, or change management certification is preferred.
  • At least 2 years of Labcorp Global Project Management experience, with knowledge of the capabilities and expertise of the Labcorp organization or equivalent companies, is preferred.
  • At least 2 years of experience with document management systems is preferred.
  • At least 2 years of experience with governance frameworks and risk management is preferred.

About the Company

LabCorp

Global life sciences R&D services

Labcorp provides global life sciences and healthcare R&D services, supporting pharma, biotech, and crop protection clients with testing, safety assessments, and regulatory submissions. It conducts studies ranging from basic physicochemical tests to complex inhalation toxicology and uses specialized facilities to evaluate inhaled substances and ensure regulatory compliance. Its global presence and integrated suite of services enable clients to move projects from early development to product approval within one organization. Labcorp aims to help clients bring safe, effective products to market efficiently, advancing human health and scientific research.

Company size
10,001+
Company stage
IPO
Headquarters
Burlington, VT
Founded
1976

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