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EXL

Analyzes business data and runs outsourced operations

AI Architect

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

  • Advanced Python proficiency, including object-oriented programming, modern type hinting, and asynchronous patterns.
  • Familiarity with modern Python package managers such as uv, virtual environments (.venv), and pip.
  • Ability to navigate command-line tools and use general shell scripting.
  • Understanding of generative, goal-oriented agent architectures, including Apps, Agents, Sub-agents, and Sessions within CX Agent Studio.
  • Ability to write system instructions, manage conversational memory, and optimize large language model context windows for voice interactions.
  • Understanding of Dialogflow CX fundamentals and underlying mechanics.
  • Experience deploying agent components, webhook integrations, or backend APIs using Google Cloud Functions or Cloud Run.
  • Ability to use gcloud for project configuration and authenticate environments with application-default credentials.
  • Ability to design and register external APIs as tools callable by a large language model to retrieve data, execute backend tasks, or interact with external services.
  • Ability to handle pagination, flatten API responses, and convert Protocol Buffers into usable data.
  • Experience creating golden tests and automated simulation runs using SCRAPI’s evals module.
  • Ability to extract, analyze, and optimize agent performance metrics, including real-time latency for voice interactions.
  • Experience using LLM-assisted development tools such as Gemini CLI or Claude Code within SCRAPI workflows for agent scaffolding and debugging.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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