Client Delivery Manager

Why this is a career-defining role

You will build a bank. Or move an existing one, customers, balances, regulatory obligations and all, onto our platform. Very few people in the industry get to say they've done this once. You'll do it more than once.
You'll own the client relationship at the top. Board updates, steering committees, hard conversations about scope and sequencing you'll run them yourself, not prepare someone else to run them.
You'll work with exceptional engineers. Our teams in Australia, Singapore, and India are among the best building financial infrastructure anywhere, and they build for the end customer, not for the org chart.
You'll get your hands dirty. You'll understand the platform properly configurations, data models, release mechanics — because you can't lead delivery of technology you don't understand.

Why this is a career-defining role

You will build a bank. Or move an existing one, customers, balances, regulatory obligations and all, onto our platform. Very few people in the industry get to say they've done this once. You'll do it more than once.
You'll own the client relationship at the top. Board updates, steering committees, hard conversations about scope and sequencing  you'll run them yourself, not prepare someone else to run them.
You'll work with exceptional engineers. Our teams in Australia, Singapore, and India are among the best building financial infrastructure anywhere, and they build for the end customer, not for the org chart.
You'll get your hands dirty. You'll understand the platform properly — configurations, data models, release mechanics because you can't lead delivery of technology you don't

What You’ll Do

• Own the end-to-end implementation plan for 1–2 clients, including every dependency across product, engineering, legal, compliance, servicing and operations
• Be the single accountable owner of delivery timelines, decisions, escalations, outcomes
• Drive decisions with senior client stakeholders and hold the line when those decisions stall
• Run the critical moments: testing windows, release coordination, go-live, cutover and migration
• Work alongside Solutions Engineering on the banking configurations that make each client's product real
• Bring our roadmap and the client's roadmap into one plan, and surface risk early rather than explaining it late
• Build the playbook that lets the next ten implementations go faster than this one

Who You Are

• You've run complex delivery in consulting, professional services or a high-growth technology business — typically 5+ years, including time leading engagements or programs yourself
• Exceptionally high accountability and resilience. When something breaks, you're the one still in the room
• Comfortable and credible with executive teams and boards — you've presented to them, been challenged by them, and changed their minds
• You run tight delivery focused on outcomes, not process. Governance exists to get to go-live, not the other way around
• A genuine problem solver on the hard trade-offs: scope versus date, risk versus speed, one client's need versus the platform's direction
• You think laterally and across dimensions commercial, technical, regulatory, operational because the hardest problems in banking don't sit in one of those boxes