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Next Job Abroad

Dutch Speaker

Customer SupportConfirmed live in the last 24 hours
Full-timeMálaga, Spain€2.1k /mo

About the Job

Requirements

  • Fluent C2/native-level Dutch and at least B1 English.
  • Enjoys communicating with people, demonstrates empathy, and remains composed when handling technical questions.
  • Can use standard software interfaces, troubleshoot home Wi-Fi, and learn new digital tools quickly.
  • Holds a valid EU passport or full legal residency status permitting residence and work under a Spanish contract.
  • Must be available for the stated service schedule, including Monday morning and Friday evening peak periods, up to three evening shifts per week until 20:00, and two weekend rotations per month.

Responsibilities

  • Handle inbound customer questions by phone, live chat, and email.
  • Guide users through troubleshooting and setup, including mobile data roaming, SIM activation, home internet, and TV box installations.
  • Identify appropriate opportunities to offer customers upgraded packages or add-ons.
  • Maintain accurate and up-to-date customer records in the CRM platform.

About the Company

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