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American Express

Issues credit cards and runs a payment network

Manager Risk Management

Risk ManagementConfirmed live in the last 24 hours
Full-timeMinato City, Tokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • Strong relationship-building, communication, and presentation skills.
  • Ability to build effective partnerships with internal and external stakeholders across marketing, product, sales, compliance, technology, legal, operations, and risk management teams.
  • Ability to influence business decisions and strategic outcomes through analytical insights and effective collaboration.
  • Strong understanding of credit risk management processes, underwriting strategies, and analytical frameworks used to assess credit risk and evaluate new-account acquisition performance.
  • Ability to develop a thorough understanding of relevant production systems, analytical environments, products, and risk management capabilities.
  • Understanding of credit card business economics, credit losses, provisioning, and key drivers of portfolio profitability.
  • Ability to think and act at an enterprise level.
  • Ability to navigate and collaborate across different teams and organizations with ownership and urgency.
  • Ability to evaluate internal and external business factors and translate analytical insights into actionable risk management strategies.
  • Ability to make timely, well-informed decisions while maintaining high standards of quality and risk discipline.
  • At least 5 years of experience in analytical roles, preferably within credit risk management, financial services, or a related quantitative discipline.
  • Strong analytical and problem-solving skills, with demonstrated experience using data to support business decisions.
  • Proficiency in SQL, databases, and Excel.
  • Experience working with credit bureau data, financial statements, bank statements, and other information used in credit risk assessment.
  • Employment eligibility to work with American Express in Japan is required; the company will not pursue visa sponsorship.
  • Fluency in English is required.

Responsibilities

  • Develop, implement, and optimize credit risk underwriting strategies across the new-account acquisition lifecycle for consumer and commercial portfolios.
  • Monitor and manage key acquisition risk metrics, credit performance, and portfolio profitability; identify emerging risks, assess expected and unexpected credit losses, recommend strategies to improve portfolio profitability, and support sustainable growth.
  • Drive continuous enhancement of underwriting capabilities through improved use of internal and external data, credit bureaus, financial information, and advanced analytical techniques to strengthen risk assessment and decisioning.
  • Support strategic growth initiatives, including new product launches and refreshes, acquisition channels, and underwriting enhancements, ensuring alignment between risk management strategies and business objectives.
  • Partner with central risk teams and local business stakeholders across product, marketing, technology, operations, and compliance to develop and execute effective credit risk strategies.
  • Serve as a key liaison between the Japan risk team and central risk teams, representing local market perspectives and translating market-specific insights, business priorities, and regulatory considerations into actionable risk strategies and initiatives in partnership with central teams.
  • Ensure adherence to applicable local laws and regulations, internal policies, and risk governance standards while maintaining awareness of evolving economic, regulatory, and competitive environments impacting the business.

Desired Qualifications

  • Experience with Python.
  • Familiarity with statistical analysis, predictive modeling, and machine learning techniques.
  • A Bachelor's degree in Computer Science, Mathematics, Statistics, Engineering, Economics, Finance, or a related quantitative field.
  • An advanced degree in Business, Finance, Statistics, Economics, Mathematics, or a related field.
  • Japanese proficiency.

About the Company

American Express

Issues credit cards and runs a payment network

American Express issues credit and pay-in-full charge cards to consumers and businesses, and unlike most card issuers it also runs the payment network its cards use. Its Travelers Cheque, launched in 1891, made carrying money abroad safer, and in 1959 it became the first major issuer of plastic cards. Cardholders earn points toward flights and hotels plus perks such as airport lounges, while companies use its corporate cards for employee travel and expenses. American Express earns a fee from merchants on each purchase, plus annual fees and interest on balances cardholders carry. Henry Wells and William Fargo, who later started Wells Fargo, co-founded it in 1850 as a freight delivery business; it is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1850

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