Audit & Quality Lead - HQ

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Job Description: Audit & Quality Lead (HQ)

Integrated Real Estate Management, Property and Asset Management

Summary: We are seeking an experienced Audit & Quality Lead to oversee building compliance, risk, and performance audits across our property portfolio. This HQ-based role sets the audit strategy and standards for the broader organization and acts as the primary liaison between portfolio-level findings and senior leadership. You will drive consistency in audit methodology, elevate risk visibility to stakeholders, and ensure portfolio-wide compliance with building codes, safety regulations, ISO standards, and statutory requirements.

Key Responsibilities:

1. Audit Strategy and Governance

• Define and maintain the audit framework, methodology, and scheduling cadence across the portfolio.
• Set quality standards and review criteria for audits conducted by site-level teams or external vendors.
• Benchmark audit practices against industry standards, ISO requirements, and regulatory updates, updating internal protocols accordingly.

2. Audit Execution and Oversight

• Lead and/or oversee comprehensive audits of properties covering structural condition, safety, and compliance with building codes.
• Review findings from electrical, mechanical, HVAC, plumbing, and fire safety inspections; escalate high-risk issues to leadership.
• Evaluate the effectiveness of maintenance programs portfolio-wide and identify systemic gaps.
• Verify documentation completeness and accuracy, including defect records, licenses and permits, service reports, safety records, quotations, and process compliance logs.
• Check adherence to internal processes and procedures against ISO standards and other applicable quality management frameworks.

3. Risk Identification and Remediation

• Consolidate audit findings into portfolio-level risk assessments and present recommendations to senior stakeholders and clients
• Partner with portfolio managers to design proactive maintenance and capital improvement strategies.
• Review findings of audits conducted including other cross-audits findings or and follow up with site team on the follow-up and closures
• Review audit checklists and propose changes to align with client and corporate requirements

4. Compliance, Reporting, and Stakeholder Management

• Ensure portfolio-wide compliance with applicable building codes, regulations, statutory requirements, and ISO standards.
• Audit and verify documentation practices across sites, including licenses, service and safety reports, quotations, and process records, to confirm consistency with ISO and internal governance requirements.
• Prepare executive-level reports summarizing audit outcomes, risk trends, documentation/compliance gaps, and remediation progress.
• Serve as the primary point of contact for regulators, insurers, certification bodies, and senior leadership on audit-related matters.
• Maintain a centralized audit record system, ensuring documentation is consistent, accurate, and audit-trail ready.

5. Team Leadership and Development

• Guide, train, and mentor site-level audit staff or contracted auditors to ensure consistent methodology and quality.
• Allocate audit workload across the team based on portfolio priorities and risk profile.

6. Technical Advisory

• Act as the technical subject-matter expert for the audit team, providing guidance on building systems, compliance interpretation, and remediation approaches.
• Support site-level staff in resolving complex or ambiguous audit findings, ensuring technically sound and consistent decisions across the portfolio.
• Provide technical advice and support to the team on emerging issues, regulatory changes, ISO standard updates, and best practices affecting building audits.

Qualifications:

• Bachelor's degree or Diploma in Engineering, Building Surveying, Architecture, or a related field (diploma considered with significantly more experience).
• Minimum 5–7 years of experience in facilities or property management, including some experience leading audits or a team.
• Strong working knowledge of building codes, fire/life safety regulations, ISO standards (e.g., ISO 9001, ISO 41001, or equivalent relevant to the portfolio), and statutory compliance requirements relevant to the operating jurisdiction.
• Experience auditing documentation and process compliance, not limited to physical/technical building defects.
• Demonstrated ability to translate technical audit findings into business risk language for senior stakeholders.
• Proficiency in Microsoft Office; familiarity with CMMS/building management or audit-tracking software strongly preferred.
• Strong analytical, report-writing, and stakeholder management skills.
• Professional certification in building compliance, facilities management, ISO auditing (e.g., ISO lead auditor), or a related discipline is a plus.

Why Join Us: As the Audit & Quality Lead for IREM, you'll shape how our organization manages building risk and compliance at scale, with direct visibility to senior leadership and the opportunity to influence portfolio strategy. We offer a competitive salary package, comprehensive benefits, and clear pathways for growth into broader risk, compliance, or asset management leadership roles.

Location:

On-site –Singapore

Job Tags:

Accounts Payable and Receivable, Accounts Receivable (AR), Administrative Support, Customer Service Operations, Facility Inspections, Lease Administration, Maintenance Coordination, Preventive Maintenance, Safety Compliance, Tenant Relationships, Vendor Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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