Rostering Officer - Major Events
About the job
- Demonstrated experience in rostering large staffing groups, including handling short-notice changes.
- Strong understanding of workforce coordination and resourcing.
- Experience using rostering systems such as Rolecall or equivalent.
- High attention to detail and strong organisational skills.
- Ability to work under pressure in a fast-paced operational environment.
- Strong communication and stakeholder coordination skills.
- Full Australian working rights.
- Coordinate and manage large-scale rostering for major events and event-based contracts.
- Support resourcing for summer major events and a new contract.
- Maintain and update rosters in Rolecall or an equivalent system.
- Monitor coverage for leave, vacancies, and unplanned absences.
- Liaise with Operations and Major Events stakeholders to ensure staffing requirements are met.
- Support roster optimisation to balance service delivery and cost efficiency.
- Assist with reporting on overtime, roster variances, and coverage gaps.
- Ensure accurate staffing data, including licence and training compliance.
- Support continuity of service during high-volume and time-critical periods.
- Work additional hours as needed, potentially including weekends.
- Experience supporting major events or high-volume operations.
- Experience in security, events, facilities, or similar service-based industries.
- Understanding of operational cost drivers, including overtime, leave, and coverage optimisation.
About the company
MSS Security protects people, property, and operations through guarding, access control, aviation screening, mobile patrols, and related security services across Australia. It works with airports, commercial properties, public agencies, industrial sites, and other organizations that require on-site protection and incident response. The group also includes specialist businesses delivering industrial medical care, fire and rescue services, and safety training. Its operations combine local service teams with national support and are owned by SIS Limited. With Australian roots dating to Chubb in 1896 and the MSS Security name adopted in 2008, the company is headquartered in Parramatta, New South Wales.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Parramatta, Australia
Founded
1896
Get referred to MSS Security
See people who can refer or advise you
Simplify's Take
What believers are saying
- Accredited development: the in-house academy teaches transport-security protection and security-operations certificate programs for employees.
- Counselling access: the employee assistance program supplies voluntary short-term support for personal and work issues.
- First-aid savings: all employees receive discounted First Aid and CPR training through Surf Life Saving.
What critics are saying
- Continuous availability: Ballina aviation protection applicants must accept a rotating roster requiring availability around the clock.
- Pre-employment screening: the Ballina airport role requires passing a medical assessment that includes drug and alcohol testing.
- Credential upkeep: practising paramedics must maintain registration, relevant tertiary qualifications, and continuing professional development.
What makes MSS Security unique
- Clinical governance: paramedics work under scopes of practice issued by an internal clinical governance committee.
- Coordinated patrols: mobile response uses dispatch, navigation, and reporting technology to handle alarms and duress activations.
- Tailored instruction: client training is designed with each organization and delivered on-site, online, or in combination.
Help us improve and share your feedback! Did you find this helpful?