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State of Georgia

State government delivering health, transport, education

Adult Protective Services Case Manager 2

Case Management & AdvocacyUpdated on Nov 14
Full-timeColumbus, GA, USA$44.4kIn-person

About the Job

Requirements

  • A bachelor's degree from an accredited college or university, or one year of experience at the lower-level Adult Protective Services Case Manager 1 position or equivalent.
  • Demonstrate sound judgment and develop effective solutions.
  • Have strong oral, written, presentation, and interpersonal communication skills.
  • Possess a valid driver's license and consistent access to a vehicle for required work-related activities.

Responsibilities

  • Perform initial investigations of protective service reports that meet Adult Protective Services criteria and determine the appropriateness of intervention within the required promptness standards.
  • Evaluate client risk and take appropriate action to ensure safety.
  • Provide follow-up, consultations, and applicable resources to stabilize situations and prevent recurrence of abuse, neglect, or exploitation.
  • Initiate the legal process for guardianship as a last resort to protect incapacitated adults.
  • Maintain required documentation and complete reports within promptness standards.
  • Maintain knowledge of current policies, laws, trends, and developments in the field by attending training sessions and meetings.
  • Perform other professional responsibilities as assigned.
  • Provide helpful, courteous, accessible, responsive, and knowledgeable service to internal and external customers, and honor the State's commitments to them.
  • Cooperate across teams and departments to accomplish shared goals.
  • Deliver required business results and meet goals, quality standards, and deadlines while maintaining focus on agency and State goals.
  • Act with honesty and accountability, uphold public duty, and represent the agency and State credibly.
  • Attend to the needs of client populations facing family violence, crisis, substance abuse, aging, or disability issues.

Desired Qualifications

  • Experience working with a specific issue facing client populations, such as family violence, crisis intervention, substance abuse, or services to elderly or disabled people.
  • A bachelor's degree in a Human Services program.

About the Company

State of Georgia

State government delivering health, transport, education

Georgia's government runs the state by delivering public services through its about 130 state agencies, covering areas like health, transportation, education, environment, and more. It employs roughly 200,000 teachers and state workers who staff schools, agencies, and programs, ensuring laws and services are carried out for residents and businesses. The state interacts with residents and businesses through its agencies, licensing, grants, infrastructure projects, and public programs. What makes Georgia different is its large, diverse economy and status as a business hub, with well-known regional employers and industries (e.g., Hartsfield-Jackson Airport, Delta, CNN, Home Depot, Coca-Cola) and Atlanta’s role as a center for culture and commerce. Its goal is to support residents’ well-being, enable economic growth, and maintain efficient, accessible public services that attract and retain businesses and talent.

Company size
5,001-10,000
Company stage
Grant
Total funding
$4M
Headquarters
Atlanta, GA
Founded
1788

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