Sales Associate
About the job
- Ability to communicate effectively both verbally and in writing.
- Availability to work weekends, holidays, and evenings.
- Ability to read and interpret company directives, handbooks, and manuals.
- Ability to work a flexible schedule to meet store business needs.
- Ability to work independently and as part of a team.
- Ability to ascend and descend a ladder to retrieve and stock products or hang overhead banners and product.
- Ability to frequently position oneself to retrieve and stock products in the stockroom and sales floor and place merchandise in bags.
- Ability to constantly stand and move around the store for prolonged periods to greet and assist customers.
- Ability to frequently communicate with customers in person, electronically, and by telephone.
- Ability to frequently move merchandise weighing 50 pounds or more between the stockroom and sales floor.
- Ability to operate a point-of-sale system, registers, and handheld devices efficiently and accurately.
- Support customer service in both the in-store and online shopping experience.
- Actively engage with customers while modeling exceptional selling behaviors.
- Greet every customer with enthusiasm and maintain a positive, customer-focused attitude.
- Proactively engage with customers, read customer cues, and respond appropriately.
- Educate customers about loyalty programs, current promotions, and merchandise assortment to support building the basket.
- Support the company’s branding by treating customers and coworkers respectfully and professionally while supporting shared goals.
- Achieve or exceed goals associated with company initiatives and programs.
- Assist with receiving merchandise safely, promptly, and efficiently.
- Maintain an efficient and organized sales floor and stockroom.
- Maintain merchandise presentation, pricing, and inventory-level accuracy.
- Demonstrate commitment to the company’s customer commitment, caring culture, winning attitude, and innovative spirit.
- Perform other duties as necessary.
About the company
Kirkland's sells home decor and furniture through a network of retail stores, originally gift shops that offered stylish home accessories at accessible prices. Its products range from decorative accents to larger furniture items, with stores historically located in indoor malls and later moved to outdoor shopping centers to accommodate bigger pieces. The company grew from a regional chain into a national presence and eventually became a publicly traded entity. In 2025 it entered a new phase when Bed Bath & Beyond, Inc. announced the acquisition of Kirkland's Home assets, signaling a shift toward multi-brand operations under The Brand House Collective umbrella. Compared with competitors, Kirkland's emphasizes a long-standing national footprint, a transition to outdoor centers for larger-item offerings, and a transition from a single-brand gift shop to a multi-brand platform aimed at broadening home-lifestyle options.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Brentwood, Tennessee
Founded
1966
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Simplify's Take
What believers are saying
- April 2026 Bed Bath & Beyond added $30 million capital for debt repayment.
- The company plans about 75 Kirkland's-to-Bed Bath & Beyond Home conversions through 2026.
- Kirklands.com shut July 10, 2026, funneling traffic into a broader brand ecosystem.
What critics are saying
- April 2026 merger halted Kirkland's standalone listing; Nasdaq suspended TBHC immediately.
- May 2026 Brentwood office closure cut 88 jobs, signaling aggressive overhead reduction.
- Q3 2026 revenue fell 9.6% to $103.5 million, while free cash burned $26.8 million.
What makes Kirkland's unique
- 2026 Brand House Collective combines Kirkland's Home with Bed Bath & Beyond brands.
- Its omnichannel footprint spans about 290 stores across 35 states and e-commerce.
- It sells curated home goods at lower prices than full-line furniture chains.
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Benefits
- Flexible Work Hours