Registered Nurse Coordinator - Cancer Center 3, 2 GI/Thoracic

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

The Duke GI Medical Oncology Nurse Coordinator is professional RN with oncology-specific clinical knowledge who offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process, a Nurse Coordinator provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum.

The GI Medical Oncology Nurse Coordinator is a key member of a multi-disciplinary  patient care team, which includes providers, residents, fellows and other clinical support staff.  This professional provides clinical support to patients and caregivers, such as comprehensive assessment, general and focused education, and decision-making support. The GI Coordinator has the skills and knowledge to coordinate quality, patient-centered care through effective communication with the interprofessional cancer care team.  This person will work in the clinic as well as have some work from home time.

In alignment with the position statement published by ONS, the Nurse Coordinator role encompasses the following:

• Coordination services facilitate care transitions through diagnosis, treatment, survivorship, and end-of-life care. 
• The Nurse Coordinator should practice in accordance with the ONS Oncology Nurse Navigator Core Competencies as applicable to their practice. The core competencies of include coordination of care, communication, education, and professional role.
• The nurse in a RN Coordinator role should possess comprehensive oncology expertise, as evidenced by certification through the Oncology Nursing Certification Corporation or other oncology nursing certification accredited by the National Commission for Certifying Agencies or within 2 years of hire.
• RN Coordinators advocate for adherence to evidence-based clinical practice guidelines and pathways and participates in the collection and analysis of patient outcome data to optimize patient and organizational outcomes.
• The workload of the RN Coordinator will be based upon data from reliable and valid metrics, including health system standards and measures sensitive to the contribution to the navigation process.

Duties will include:

• Collaborate with the multidisciplinary team including: nurse triage, schedulers, and other support services
• Facilitate obtaining additional records, slides, scans needed for new patient evaluations and return patients if not in Care Everywhere
• Route return appt requests in clinic to front desk as directed by MD/APP
• Check through clinic visits and ensure all patients have appropriate orders
• Coordinate outside labs/scans with other providers
• Coordination of outside chemo being given at home
• Obtaining all materials needed for new patients such as: outside lab/scan results and pathology for review, as needed (office staff can call and get but may need nurse to track)
• Ensure follow-up appointments are scheduled appropriately as requested
• Assist with prior authorizations, as needed
• Assist with insurance/family medical leave paperwork
• Coordinate chemotherapy schedules
• Chemotherapy teaching and calendars in partnership with clinic pharmacists
• Symptom management teaching
• Triage of patients (calling patients back for issues that don’t need direct APP/MD response)
• Assist with medication refills requests
• Calling patients with negative or normal test results as directed by the APP/MD
• Other tasks as assigned by Nurse Manager or delegated tasks by the APP/MD within the nursing scope

Qualifications:

• Education: BSN required for external applicants
• Internal applicants: Associate's Degree in Nursing
• 1 year of Oncology experience preferred 
• Certification: Oncology Certified Nurse (OCN) Preferred

Job Related Knowledge, Skills, and Abilities:

• Communication skills including fluency in oral and written English.
• Basic computer skills including the ability to send/receive email, navigate information technology associated with the position, and use Electronic Health
• Four years’ experience in an oncology setting
• Must obtain an Oncology Nurse (OCN) within one year of hire

Registrations, Certifications, and/or Licenses:

• Current unencumbered NC RN license.
• Current BLS certification issued by the American Heart Association