Full-Time
Enterprise Implementation Manager
Posted on 1/20/2025
Coursera
5,001-10,000 employees
Online platform for courses and degrees
No salary listed
Junior, Mid
No H1B Sponsorship
Remote in UK
- 2+ years in customer-facing roles leading SaaS implementations in a high growth organization
- Demonstrated history in project management and change management, working with large organizations
- Experience owning and managing end to end delivery, ability to collaborate closely with cross-functional teams and driving results
- Successfully configure and launch Coursera’s Enterprise product on-time according to the client’s requirements with high quality
- Drive high initial adoption of the Coursera solution within the customer’s organization to drive long term success
- Independently manage projects with small and medium sized customers by both leveraging client relationships as well as using data analysis to track our build to launch phase
- Create project documentation, procedures and best practices for implementation services while managing requirements, scope and timeline for the project
- Onboard the clients on Coursera’s Enterprise product to ensure awareness and understanding of the platform and the solution
- Assist sales team in pre-sales activities by giving product demos to prospects, provisioning evaluation accesses and answering technical questions related to the Coursera for Business product and integration features (such as SSO, LMS, etc.)
- Contribute significantly to building in-house Coursera implementation methodology to ensure timely, streamlined professional rollouts to large organizations
- Facilitate change management and organizational readiness assessments
- Establish an effective feedback mechanism to channel the feature requests/bugs from the enterprise clients to the Product/Eng teams
- Partner with the product team to drive adoption/beta testing of new product features
- Prior experience in Education Technology and passion for education, education reform, and interest in working for a social enterprise
- Experience in web practices and technical concepts (SSO, API's, etc)
- Detail-oriented with the ability to set priorities and be flexible in a changing environment
- Passion for problem-solving and creative solutions
- Strong, proven sense of customer empathy and customer-centrism
- Additional language fluency, especially French, Spanish, Arabic or German, is a bonus
Coursera is an online learning platform that provides a variety of courses, professional certificates, and degree programs. It allows individuals to learn new skills or change careers through access to educational content from top universities and companies. Users can take free courses or enroll in paid programs for professional certificates and degrees, which are important for the company's revenue. Coursera also offers a corporate training solution called Coursera for Business, catering to companies that want to train their employees. A notable aspect of Coursera is its focus on in-demand skills, such as those related to Artificial Intelligence, and the flexibility it offers by allowing individuals to start degree programs before officially enrolling. The goal of Coursera is to help both individual learners and businesses achieve their educational and professional objectives.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Mountain View, California
Founded
2012
Simplify's Take
What believers are saying
- Coursera's partnership with ACE taps into the growing health and fitness education market.
- Recognition as top Google Certificate provider enhances Coursera's reputation in tech education.
- Franklin Resources' investment signals strong confidence in Coursera's growth potential.
What critics are saying
- Increased competition from platforms like Seekho threatens Coursera's market share.
- Rapid advancements in quantum computing may disrupt traditional e-learning platforms like Coursera.
- Reliance on university partnerships risks Coursera's stability if partners switch to competitors.
What makes Coursera unique
- Coursera partners with 140 top universities, offering diverse, high-quality educational content.
- It provides flexible learning solutions, allowing degree program starts before formal enrollment.
- Coursera's AI course focus aligns with current demand for in-demand tech skills.
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Benefits
Lifelong learning - Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform.
Health and wellness - We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services.
Parental leave - Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life.
Make-a-thon - We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work.
Time away - Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls.
Remote work - Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two.
Equity - Employees earn company stock, so you can own what we build together and share in our success.
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -1%2 year growth
↑ 0%In an effort to combat this disparity, Coursera has launched the "Closing the Gender Gap in GenAI Skills" playbook.
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