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Arkansas Children's

Pediatric hospital providing child healthcare services

Certified Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeLittle Rock, AR, USA$17.20 - $21.50 /hr

About the Job

Requirements

  • A high school diploma or GED and completion of an accredited medical assistant program are required.
  • National medical assistant certification or registration is required; one qualifying certification is needed.
  • A current user of medical marijuana cannot fill this safety-sensitive position.
  • A flu vaccine is required.

Responsibilities

  • Provide comprehensive pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate electronic health record documentation.
  • Administer medications and immunizations, including vaccines, under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
  • Perform delegated venous and capillary phlebotomy and specimen collection in accordance with laboratory, safety, and competency standards.
  • Conduct delegated point-of-care testing and clinic-based diagnostics, documenting and communicating results according to workflow.
  • Recognize changes in patient condition and promptly notify the licensed provider, supporting emergency response and patient safety protocols.
  • Maintain accurate and complete documentation in Epic, including clinical procedures, patient education, order workflows, secure messaging, result note workflows, and downtime processes.
  • Contribute to quality improvement and population health initiatives, including Vaccines for Children, Patient-Centered Medical Home, and other performance programs.
  • Provide patient and family education as directed, using effective communication strategies to promote understanding, engagement, and family-centered care.
  • Support clinic flow, infection prevention standards, and operational efficiency.
  • Perform additional duties as assigned to support safe, efficient, and high-quality patient care delivery.

Desired Qualifications

  • One year of healthcare or related-setting experience as a medical assistant is recommended.
  • Certified Medical Assistant certification from the American Association of Medical Assistants, National Certified Medical Assistant certification, or Registered Medical Assistant certification is recommended.

About the Company

Arkansas Children's

Pediatric hospital providing child healthcare services

Arkansas Children’s Hospital provides pediatric medical care across many specialties through a Little Rock-based hospital and a network of clinics. It delivers emergency, inpatient and outpatient care, diagnostic services, and disease-specific clinics, with care coordinated through doctors, referrals, and online tools like patient portals and bill payment. The hospital stands out by focusing on family-centered, kid-specific care, offering extensive community programs, education, and research through the Arkansas Children’s Research Institute and clinical trials. Its goal is to improve children’s health by delivering comprehensive care close to home, expand access with new facilities in Northwest Arkansas, and support families with resources and partnerships.

Company size
1,001-5,000
Company stage
Grant
Total funding
$36.7M
Headquarters
Little Rock, AR
Founded
1912

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