Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Quality Assurance Analyst 2

Manual & Functional QAPosted on Nov 10

Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

A minimum of 2 years of experience in a similar role is required.
A bachelor's degree in Business Administration, Mathematics, Finance, Statistics, or Technology is required.
Knowledge of Health and Welfare plans is required.
Knowledge of automated testing tools, including implementation and use, and of project and test management tools is required.
Knowledge of quality assurance tools, concepts, and methodologies is required.
Ability to handle and manage multiple tasks simultaneously is required.
Ability to meet deadlines and deliver work on time is required.
Ability to take ownership of and be accountable for assigned tasks is required.
Ability to work in a fast-paced, deadline-oriented project team environment is required.
Problem-solving and analytical skills are required.
Oral and written communication skills for sharing concepts and information with teammates and clients are required.

Responsibilities

Be aware of projects and their particularities, develop test scenarios, perform various quality assurance tests, and ensure that systems respond effectively.
Ensure quality, follow-up, and adherence to the phases of test schedules and the various tests.
Conduct post-implementation follow-ups to ensure stability and, when needed, collaborate with stakeholders to prioritize and follow up on patches.
Identify situations that may significantly affect the quality of deliverables, provide feedback to stakeholders, and ensure that appropriate corrective actions are taken.
Participate in the planning, organization, and follow-up of project deliveries so that quality assurance, implementation, and experimentation tests meet commitments.
Identify opportunities to purchase, propose solutions, and recommend ways to optimize and evolve processes and work methods.
Review business requirements and system specifications for clients' proposed solutions, including Health and Welfare plan configuration, web setup, data conversion, payroll interfaces, carrier feeds, and premium billing.
Configure the system through parameters.
Develop and review test plans and expected results.
Test system functionality and document results.
Attend, participate in, and contribute to team and client meetings.
Work closely with the Health and Welfare Team Lead to communicate project progress and delivery.

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Job Description:

Specializes in debugging software using automated tests to achieve quality standards for applications, system products, and projects. Executes test plans to ensure program

Be aware of projects and their particularities, develop test scenarios, perform various quality assurance tests and ensure that systems respond effectively

Ensure the quality, the follow-up and the respect of the phases of test schedules, of the various tests

Carry on with post-implementation follow-ups to ensure stability and if need, collaborate with the stakeholders to prioritize and to follow-ups on the patches

Identify situations that may significantly affect the quality of deliverables, provide feedback to stakeholders and ensure that appropriate corrective actions are taken

Participate in the planning, organization and follow-up of projects deliveries so that the various quality assurance, implementation and experimentation tests respect the commitments

Identify opportunities to purchase, propose and recommend solutions to optimize and evolve processes and work methods

Review Business Requirements & System Specifications of client’s proposed solution Health and Welfare plan configuration, web set up, data conversion, payroll interface, carrier feeds, premium Billing etc.)

Execute configuration of the system through parameters

Develop and review test plans and expected results

Test system functionality and document results

Attend, participate and contribute to team meeting and client meeting

Work closely with the H&W Team Lead on communicating project progress and delivery

About you

Qualifications:

Minimum of 2 years of experience in a similar role

Bachelor’s degree in Business Administration, Mathematics, Finance, Statistics, Technology

Knowledge of Health and Welfare plans

Knowledge of automated testing tool (implement and use) and Project and Test Management Tools

Knowledge of tools, concepts and methodologies of QA

Facility to handle and manage multiple tasks simultaneously

Ability to commit to deadlines and deliver on a timely manner

Capability to take ownership and be accountable for assigned tasks

Excel working in a fast-paced, deadline-oriented project team environment

Demonstrate high problem solving and analytical skills

Excellent oral and written communication skills to share concepts and information to teammates and clients

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size: 10,001+
Company stage: IPO
Headquarters: Itasca, IL
Founded: 1927

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