Supply Growth Operations Manager

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview

We are looking for a highly analytical and execution-oriented Supply Growth Operations Manager to lead driver supply growth across Egypt. You will own end-to-end initiatives that improve driver acquisition, activation, retention, and productivity while ensuring a healthy marketplace balance.

This role sits at the intersection of strategy, operations, product, marketing, and data analytics. You'll identify growth opportunities, launch experiments, manage cross-functional projects, and build scalable solutions that drive sustainable marketplace growth.

Role Responsibilities

Lead end-to-end driver growth (online and offline) for the ride-hailing business in Egypt, owning core metrics including supply scale and growth efficiency. Drive strategy iteration through quantitative data analysis and A/B testing; continuously track market and competitor dynamics to optimize the platform's supply–demand balance.

Develop and manage external ecosystem partnerships, engaging local resources such as fleets, referral channels, financial institutions, and OEMs. Build mutually beneficial strategic collaboration models to improve driver acquisition efficiency and supply capacity.

Establish a complete driver lifecycle operations system, focusing on long-term driver engagement and retention, while continuously optimizing growth ROI and overall spend efficiency.

Collaborate cross-functionally with local marketing, safety, customer service, and Product & R&D teams to generate localized market insights, distill them into standardized, productized solutions, and drive project delivery — balancing driver experience with overall operational efficiency.

Role Qualifications

Bachelor's degree or above; a quantitative background (math/stats) is preferred. English as a working language.

Strong data analysis and business insight skills; proficient in SQL and Excel; Python/R is a plus. Skilled at structuring complex business problems and delivering systematic analysis and strategy frameworks.

Experience in consulting or transaction-based platforms such as ride-hailing is preferred. Strong result orientation and rigorous logical thinking.

Excellent cross-stakeholder communication and collaboration skills; able to align multiple parties around business goals and consistently deliver results.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms