Full-Time

Senior Account Executive

Posted on 9/6/2024

Spinnaker Support

Spinnaker Support

201-500 employees

Provides enterprise software support services

Consulting
Enterprise Software

Senior

Remote in USA

Must be based out of New York or New Jersey areas.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Communications
SAP Products
Salesforce
Marketing
Oracle
PowerPoint/Keynote/Slides
Requirements
  • Bachelor’s degree required
  • 5 plus years of direct sales experience
  • 2 plus years of SAP, JDE, Oracle and other maintenance services sales preferred
Responsibilities
  • Execute a consultative selling sales method Success in selling to a quota provided and agreed upon
  • Contribute to the team selling approach · Contribute to the marketing team ideas, and constructive suggestions for new approaches
  • Account manage any corporate or commercial terms/issues
  • Develop and maintain necessary opportunity pipeline to support sales quota performance expectations
  • May create value with current client base in selling additional services into those clients
  • Microsoft Office and desktop applications experience, strong PowerPoint and presentation knowledge required, ability to map process, write work instructions
  • Salesforce.com (or similar CRM) experience a plus
  • Experience working closely with marketing to develop sales collateral
  • Must be self-motivated, a strong team player, and strive to work in a highly collaborative environment
  • Desire to work in a dynamic and fast paced environment and ability to work autonomously with limited supervision
  • Strong interpersonal, written, and oral communication skills
  • Strong work ethic and business ethics
  • Ability to instill confidence in clients and be persuasive
  • Excellent formal presentation skills
  • Willingness to travel
  • Deal structuring skills – including mathematical and reason for the deal shape to work. These are then approved and reviewed by their superiors.

Spinnaker Support provides enterprise software support services for organizations using Oracle, SAP, and Salesforce software. Their services include third-party support, managed services, and consulting, aimed at helping mid-size to Fortune 100 companies and public sector organizations. Spinnaker Support ensures that their clients' software is monitored, maintained, enhanced, and secured, allowing it to operate efficiently even as business conditions change. What sets Spinnaker Support apart from competitors is their Ultimate Support Guarantee, which promises a high-quality support experience, and their willingness to tackle complex challenges that others avoid, all while maintaining fair pricing. The company's goal is to deliver reliable support that enables their clients to achieve peak software performance.

Company Stage

N/A

Total Funding

$1.2M

Headquarters

Greenwood Village, Colorado

Founded

2002

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for third-party support services amid economic uncertainties boosts Spinnaker's market potential.
  • AI-driven support solutions enhance efficiency and customer satisfaction, aligning with market trends.
  • Expansion into cloud-based services taps into the shift from on-premise to cloud environments.

What critics are saying

  • Increased competition from Rimini Street in Salesforce services challenges Spinnaker's market position.
  • Maintaining the 'Ultimate Support Guarantee' could lead to dissatisfaction if not upheld.
  • The merger with Full Spectrum Database Services may present integration challenges affecting service delivery.

What makes Spinnaker Support unique

  • Spinnaker Support offers the first-ever Ultimate Support Guarantee in third-party software support.
  • They provide a comprehensive portfolio including third-party support, managed services, and consulting.
  • Spinnaker Support has a global reach with over 1,300 clients in 104 countries.

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Benefits

Remote Work Options

INACTIVE