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Full-Time

Senior Account Executive

Posted on 9/6/2024

Spinnaker Support

Spinnaker Support

201-500 employees

Provides enterprise software support services

Data & Analytics
Consulting
Consumer Software
Enterprise Software

Senior

Jackson Township, NJ, USA + 1 more

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Communications
SAP Products
Salesforce
Marketing
Oracle
PowerPoint/Keynote/Slides
Requirements
  • Bachelor’s degree required
  • 5 plus years of direct sales experience
  • 2 plus years of SAP, JDE, Oracle and other maintenance services sales preferred
Responsibilities
  • Execute a consultative selling sales method Success in selling to a quota provided and agreed upon
  • Contribute to the team selling approach · Contribute to the marketing team ideas, and constructive suggestions for new approaches
  • Account manage any corporate or commercial terms/issues
  • Develop and maintain necessary opportunity pipeline to support sales quota performance expectations
  • May create value with current client base in selling additional services into those clients
  • Microsoft Office and desktop applications experience, strong PowerPoint and presentation knowledge required, ability to map process, write work instructions
  • Salesforce.com (or similar CRM) experience a plus
  • Experience working closely with marketing to develop sales collateral
  • Must be self-motivated, a strong team player, and strive to work in a highly collaborative environment
  • Desire to work in a dynamic and fast paced environment and ability to work autonomously with limited supervision
  • Strong interpersonal, written, and oral communication skills
  • Strong work ethic and business ethics
  • Ability to instill confidence in clients and be persuasive
  • Excellent formal presentation skills
  • Willingness to travel
  • Deal structuring skills – including mathematical and reason for the deal shape to work. These are then approved and reviewed by their superiors.

Spinnaker Support provides enterprise software support services for organizations using Oracle, SAP, and Salesforce software. Their services include third-party support, managed services, and consulting, aimed at helping mid-size to Fortune 100 companies and public sector organizations. Spinnaker Support ensures that their clients' software is monitored, maintained, enhanced, and secured, allowing it to operate efficiently even as business conditions change. What sets Spinnaker Support apart from competitors is their Ultimate Support Guarantee, which promises a high-quality support experience, and their willingness to tackle complex challenges that others avoid, all while maintaining fair pricing. The company's goal is to deliver reliable support that enables their clients to achieve peak software performance.

Company Stage

N/A

Total Funding

$1.2M

Headquarters

Greenwood Village, Colorado

Founded

2002

Growth & Insights
Headcount

6 month growth

8%

1 year growth

8%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Winning two international Stevie Awards highlights Spinnaker Support's excellence in sales and customer service, enhancing its reputation.
  • The recent service updates and AI enhancements demonstrate the company's commitment to staying ahead of customer needs and technological advancements.
  • The merger with Full Spectrum Database Services expands Spinnaker Support's capabilities, potentially leading to more comprehensive service offerings.

What critics are saying

  • The competitive landscape for third-party software support is intense, with rivals like Rimini Street also expanding their service offerings.
  • The company's reliance on a niche market (Oracle, SAP, and Salesforce) could limit growth opportunities if demand for these platforms declines.

What makes Spinnaker Support unique

  • Spinnaker Support offers the first-ever Ultimate Support Guarantee in the third-party software support market, setting a new industry standard.
  • Their focus on Oracle, SAP, and Salesforce software support allows them to specialize deeply, unlike competitors who may spread their expertise thin across multiple platforms.
  • The company’s commitment to resolving complex challenges at a fair price differentiates them from competitors who may avoid such issues or charge premium rates.