Novant Health

Integrated health network with care facilities

Certified Medical Assistant Lead - Family Medicine

Clinical Support & Patient AdministrationUpdated on Nov 13

Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
Certified Medical Assistant candidates must be graduates of a Certified Medical Assistant program; certification through the American Association of Medical Assistants is allowed.
Registered Medical Assistant candidates must meet registry requirements; registration through the Association of Medical Technologists is allowed.
Current certification as a CMA or RMA is required.
Ability to successfully complete generic and department-specific skills validation and competency testing is required.

Responsibilities

Serve as the clinic lead for clinical, laboratory, and regulatory compliance, ensuring adherence to organizational policies and regulatory standards.
Conduct audits, maintain compliance documentation, and monitor processes to support readiness for inspections and reviews.
Oversee laboratory operations, including quality control, specimen handling, and compliance with laboratory protocols.
Manage vaccine storage and handling requirements, including temperature monitoring, logs, and related documentation.
Perform phlebotomy and independently support daily laboratory functions as needed.
Provide patient care support and assist with clinic floor coverage when needed to maintain efficient operations.

Desired Qualifications

Previous work in a medical setting is preferred.

What We Offer

Novant Health South Park Family is seeking a full time Certified Medical Assistant Lead. The ideal candidate is proficient in phlebotomy, detail orientated, and ready to take the next step in their career!

At Novant Health, we are committed to supporting our team members both personally and professionally. When you join us, you'll enjoy:

Access to benefits, PTO, and wellbeing resources day one
401k retirement plan with matching contributions
Competitive and comprehensive benefit package
Career growth and advancement opportunities
Tuition reimbursement programs
Consumer discounts

What You'll Do

Serve as the clinic lead for clinical, laboratory, and regulatory compliance, ensuring adherence to organizational policies and regulatory standards.
Conduct audits, maintain compliance documentation, and monitor processes to support readiness for inspections and reviews.
Oversee laboratory operations, including quality control, specimen handling, and compliance with laboratory protocols.
Manage vaccine storage and handling requirements, including temperature monitoring, logs, and related documentation.
Perform phlebotomy and independently support daily laboratory functions as needed.
Provide patient care support and assist with clinic floor coverage when needed to maintain efficient operations.

What We're Looking For

Education: High School Diploma or GED, required.
- Certified Medical Assistant requirements: Graduate of Certified Medical Assistant program. Certifications allowed through American Association of Medical Assistants. Registered Medical Assistant requirements:Registry allowed through Association of Medical Technologists.
Experience: Previous work in a medical setting, preferred.
Licensure/Certification: Current certification as CMA or RMA, required.
Additional Skills (required): Ability to successfully complete generic and department specific skills validation and competency testing.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

164478

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

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