Oracle

Builds databases, business apps and cloud services

Lead Principal Site Reliability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours

Full-timeIn-person

About the Job

Requirements

A bachelor's degree in Computer Science, Information Technology, or Engineering, or equivalent experience.
At least 8 years of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or Systems Engineering.
Experience supporting production environments with strict availability requirements.
Hands-on experience with Oracle Cloud Infrastructure or another major cloud provider, such as AWS, Azure, or GCP.
Experience with Kubernetes, Docker, and container orchestration platforms.
Proficiency in Infrastructure as Code; Terraform is preferred.
Experience with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.
Strong scripting skills in Python, Bash, or PowerShell.
Experience with Linux system administration.
Strong understanding of networking concepts, including DRG, DNS, load balancing, routing, APIs, and endpoints.
Experience with observability tools such as Prometheus, Grafana, ELK/OpenSearch, Splunk, Datadog, New Relic, or OCI Native Observability services.
Strong troubleshooting and problem-solving skills.
Experience supporting financial services or other highly regulated industries.
Knowledge of disaster recovery, backup strategies, and business continuity.

Responsibilities

Maintain high availability, reliability, and performance of enterprise applications and cloud infrastructure.
Design and implement automation to reduce manual operational effort and improve deployment consistency.
Develop Infrastructure as Code using Terraform and automation scripts using Python, Bash, or similar languages.
Build and maintain CI/CD pipelines to support automated deployments and release management.
Monitor applications and infrastructure using observability platforms, including metrics, logs, traces, and alerting.
Define and maintain Service Level Indicators, Service Level Objectives, and error budgets.
Participate in on-call rotations and respond to production incidents with urgency and professionalism.
Conduct root cause analysis and implement corrective and preventive actions to eliminate recurring issues.
Perform capacity planning, performance tuning, and scalability assessments.
Support Kubernetes clusters, containerized workloads, and cloud-native applications.
Collaborate with development teams to improve application resiliency, fault tolerance, and operational readiness.
Partner with security teams to ensure systems comply with enterprise security and regulatory requirements.
Create operational runbooks, documentation, and standard operating procedures.
Continuously improve platform reliability through automation, monitoring, and operational best practices.
Take ownership of forecasting infrastructure demands and responding strategically to capacity needs, ensuring sufficient resources for current and future workloads and anticipating resource gaps.
Seek prototyping opportunities and encourage prototyping initiatives, such as testing new applications or infrastructure and assisting with onboarding, to drive new approaches.
Identify and project resource gaps using cost calculators and identify alternative solutions to lower costs when necessary.
Guide others in monitoring services, maintain up-to-date knowledge of service performance, and document service conditions.
Oversee root cause analyses for incidents and maintenance on assigned services, including software installs, version upgrades, security updates, backup, and recovery, ensuring efficient execution and preventing recurrence.
Provide strategic, future-oriented health and performance reporting and anticipate actions based on data trends.
Provide expert release notes, communications, and guidance on service and technology scale, capacity, security, performance attributes, and requirements to customers, cross-functional teams, leadership, and external stakeholders.
Provide leadership during on-call shifts.
Lead resolution of multifaceted technical issues spanning multiple services, functions, and customers, collaborating with cross-functional teams and using advanced investigation and debugging techniques to achieve Service Level Objectives.
Provide input on strategic initiatives to address performance bottlenecks and deployment opportunities, maximizing resource utilization, cost efficiency, speed, and scalability across the line of business.
Provide expertise in site reliability trends and guide the creation and sharing of insights and best practices to shape how services are built, tested, deployed, and operated.
Achieve and maintain service availability and reliability targets.
Reduce mean time to detect and mean time to recover.
Increase deployment frequency while minimizing change failure rates.
Reduce operational toil through automation and self-service capabilities.
Improve platform observability and proactive issue detection.
Meet defined Service Level Objectives and error budget objectives.
Deliver resilient, secure, and scalable cloud platforms supporting critical client business services.

Desired Qualifications

Terraform is preferred.
Desired skills include Site Reliability Engineering, Oracle Cloud Infrastructure, Kubernetes, Docker, Terraform, Python, Bash, Linux administration, CI/CD pipelines, Git, monitoring and observability, incident management, root cause analysis, automation, capacity planning, performance tuning, networking, cloud security, high availability, disaster recovery, DevOps, and Agile methodologies.

We are seeking a highly motivated Site Reliability Engineer (SRE) to support a strategic customer's cloud platform and mission-critical applications. The SRE will be responsible for ensuring high availability, operational excellence, automation, and continuous improvement of production environments.

The successful candidate will partner with application development, platform engineering, cloud infrastructure, networking, cybersecurity, and operations teams to build resilient, secure, and highly automated systems. This role emphasizes reliability engineering, observability, incident response, capacity planning, and proactive operational improvements.

Serves as a consultant and leads the design and architecture of infrastructure and service, ensuring alignment with reliability and functionality standards. Takes full ownership of forecasting of demands and responding to capacity needs. Owns collaborations with software development teams to develop reliable and scalable infrastructures. Oversees incident response and/or maintenance tasks. Provides strategic, future-oriented health and performance reporting. Contributes to strategies for automation and reviews the development and implementation of automation. Leads the implementation of innovative tools and provides expertise in site reliability trends.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,300 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

Key Responsibilities

Maintain high availability, reliability, and performance of enterprise applications and cloud infrastructure.
Design and implement automation to reduce manual operational effort and improve deployment consistency.
Develop Infrastructure as Code (IaC) using Terraform and automation scripts using Python, Bash, or similar languages.
Build and maintain CI/CD pipelines to support automated deployments and release management.
Monitor applications and infrastructure using observability platforms, including metrics, logs, traces, and alerting.
Define and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
Participate in on-call rotations and respond to production incidents with urgency and professionalism.
Conduct root cause analysis (RCA) and implement corrective and preventive actions to eliminate recurring issues.
Perform capacity planning, performance tuning, and scalability assessments.
Support Kubernetes clusters, containerized workloads, and cloud-native applications.
Collaborate with development teams to improve application resiliency, fault tolerance, and operational readiness.
Partner with security teams to ensure systems comply with enterprise security and regulatory requirements.
Create operational runbooks, documentation, and standard operating procedures.
Continuously improve platform reliability through automation, monitoring, and operational best practices.
Takes full ownership of forecasting infrastructure demands and strategically responds to capacity needs, ensuring systems have sufficient resources to handle current and future workloads, anticipating resource gaps.
Seeks opportunities for prototyping and encourages the implementation of prototyping initiatives (e.g., testing new applications or infrastructures, assisting in onboarding), driving new approaches.
Identifies and projects resource gaps using cost calculators, identifying alternative solutions to lower costs, when necessary.
Provides guidance to others when monitoring services, maintains up-to-date knowledge of their performance, and meticulously documents their condition.
Oversees root cause analyses for incidents and/or maintenance on assigned services (e.g., software installs, version upgrades, security updates, backup and recovery), ensuring efficient execution and preventing incident reoccurrence.
Provides strategic, future-oriented health and performance reporting, and anticipates actions needed based on trends in data.
Provides expert-level release notes, communication, and/or guidance on the scale, capacity, security, performance attributes, and requirements of services and technology to customers, cross-functional teams, leadership, and external stakeholders.
Provides leadership in the on-call shifts.
Leads the resolution of multifaceted technical issues spanning multiple services, functions, and customers, collaborating with cross-functional teams and leveraging advanced investigation and debugging techniques to ensure the achievement of SLOs (service level objectives).
Provides input on strategic initiatives to address opportunities to improve performance bottlenecks and deployments, maximizing resource utilization, cost efficiency, speed, and scalability across their line of business.
Provides expertise in site reliability trends, guiding the creation and sharing of insights and best practices to shape the future of building, testing, deploying, and running services.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
8+ years of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or Systems Engineering.
Experience supporting production environments with strict availability requirements.
Hands-on experience with Oracle Cloud Infrastructure (OCI) or another major cloud provider (AWS, Azure, or GCP).
Experience with Kubernetes, Docker, and container orchestration platforms.
Proficiency in Infrastructure as Code (Terraform preferred).
Experience with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.
Strong scripting skills in Python, Bash, or PowerShell.
Experience with Linux system administration.
Strong understanding of networking concepts including DRG, DNS, load balancing, routing, APIs, and Endpoints.
Experience with Observability tools such as Prometheus, Grafana, ELK/OpenSearch, Splunk, Datadog, New Relic, or OCI Native Observability services.
Strong troubleshooting and problem-solving skills.
Experience supporting financial services or other highly regulated industries.
Knowledge of disaster recovery, backup strategies, and business continuity.

Desired Skills

Site Reliability Engineering (SRE)
Oracle Cloud Infrastructure (OCI)
Kubernetes
Docker
Terraform
Python
Bash
Linux Administration
CI/CD Pipelines
Git
Monitoring & Observability
Incident Management
Root Cause Analysis (RCA)
Automation
Capacity Planning
Performance Tuning
Networking
Cloud Security
High Availability
Disaster Recovery
DevOps
Agile Methodologies

Success Measures

Achieve and maintain service availability and reliability targets.
Reduce mean time to detect (MTTD) and mean time to recover (MTTR).
Increase deployment frequency while minimizing change failure rates.
Reduce operational toil through automation and self-service capabilities.
Improve platform observability and proactive issue detection.
Meet defined SLOs and error budget objectives.
Deliver resilient, secure, and scalable cloud platforms that support client's critical business services.

This role is ideal for an engineer who is passionate about automation, operational excellence, and building highly reliable cloud platforms. The successful candidate will play a key role in ensuring client's production environments remain secure, resilient, and capable of supporting mission-critical financial services at scale.

#LI-MH14

Requirements at a Glance

Experience Level: Expert
Education: Bachelor's

Benefits

401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

About the Company

Oracle

Builds databases, business apps and cloud services

Oracle builds databases, business applications, and cloud infrastructure for companies and public-sector organizations. Oracle Database stores and processes business data, while Oracle Cloud Infrastructure provides computing, storage, and networking for applications and AI workloads. Fusion Cloud Applications support finance, human resources, supply chains, and customer service, helping businesses manage everyday operations and reporting. Customers pay for cloud subscriptions and usage, software licenses, support, hardware, and consulting, with deployment options in Oracle's cloud or their own data centers. Oracle was founded in 1977 and is headquartered in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 1977

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