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Bank of Montreal

Runs Canadian and US banks for people and firms

Investment Specialist

Wealth Management & Financial AdvisoryUpdated on Nov 13
Full-timeRemote

About the Job

Requirements

  • Typically requires 2–3 years of relevant experience and a post-secondary degree in a related field of study is desirable, or an equivalent combination of education and experience.
  • Requires a high school diploma or equivalent work experience.
  • Requires knowledge of competitive marketplace trends and product offerings.
  • Requires knowledge of BMO Investment and BMO InvestorLine products and services.
  • Completion of the Canadian Securities Course or CIRO licensing as an Investment Representative is preferred.
  • The Canadian Investment Regulatory Exam and Derivatives Exam must be completed within a specified time to become fully functional in the role.
  • Requires some understanding of risk management and compliance.
  • Requires specialized knowledge.
  • Requires good verbal and written communication skills in English, with bilingual English and Mandarin and/or Cantonese ability.
  • Requires good organization skills, collaboration and teamwork skills, and analytical and problem-solving skills.

Responsibilities

  • Understand customer needs and provide wealth and investment-related sales and service to BMO customers or prospects.
  • Advise customers on wealth and investment strategies and products that meet their objectives.
  • Fulfill sales and service activities for customers in accordance with approved procedures.
  • Identify and make referrals to other business groups as needed.
  • Make outbound customer calls and proactively identify opportunities to enhance customer experience by offering products that meet investment needs.
  • Stay informed about consumer needs, industry trends and best practices, and the regulatory environment related to products and services provided.
  • Provide professional-quality sales and service for customer and prospect inquiries, issues, and requests.
  • Probe to understand customer needs and advise customers on their unique investment needs.
  • Achieve sales targets with a focus on relevant investment products.
  • Manage transactional outcomes of customer contacts or refer them to appropriate internal business groups.
  • Escalate complex or unresolved customer situations to senior managers as required.
  • Complete documentation after customer interactions to ensure customer requests are accurately processed.
  • Maintain current knowledge of investment markets, practices, and trends and integrate that knowledge into customer conversations professionally.
  • Integrate marketing promotions and programs into customer conversations where appropriate.
  • Maintain the confidentiality of customer and Bank information.
  • Identify and report suspicious patterns of activity suspected to be related to money laundering.
  • Adhere to regulatory and compliance requirements, including anti-money-laundering and terrorist-financing reporting requirements, Financial Consumer Agency of Canada consumer-protection requirements, and Privacy Act provisions.
  • Complete complex and diverse tasks within established rules and limits, potentially handling escalations from other employees.
  • Analyze issues and determine next steps.
  • Take measured risks while protecting the Bank by applying the Risk Management Framework in role execution, making sound and risk-informed decisions aligned with business strategy and approved risk appetite, protecting assets, and adhering to applicable policies, standards, procedures, laws, and regulations.
  • Perform broader work or accountabilities as assigned.

Desired Qualifications

  • A post-secondary degree in a related field of study is desirable.
  • Completion of the Canadian Securities Course or CIRO licensing as an Investment Representative is preferred.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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