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American Career College

Healthcare career college in California and Texas

Financial Aid Planner

Full-TimeDeadline 9/30/27
$23.59 - $31.84/hr
Junior
Associate's
Los Angeles, CA, USA
In Person
Clerical & Data EntryOffice Clerical & Records

About the job

Requirements
  • At least 1 year of experience as a customer service provider in a professional environment.
  • Demonstrate integrity and professional ethics in all aspects of the job function.
  • Demonstrate communication skills through active listening and clear, effective delivery of information.
  • Demonstrate customer service skills with a professional, helpful, and positive demeanor.
  • Must not be in default on a federal student loan or owe repayment on a federal grant.
  • Consent to audio and video recording of student financial aid appointments and overviews for training and quality assurance purposes.
Responsibilities
  • Meet with students and prospective students to explain costs of attendance, available financial aid options, and student loan counseling.
  • Review student documentation, forms, and other information for accuracy and completeness; update electronic student files and scan documents into ImageNow.
  • Review student records, resolve discrepant or conflicting information, and document resolutions.
  • Review ISIR data to resolve c-codes, request required verification items, and document actions or resolutions in the student electronic file.
  • Assist students and parents with requesting FSA User IDs and completing FAFSAs, Master Promissory Notes, and online student loan entrance and exit counseling.
  • Provide in-person student loan counseling to students who cannot complete online counseling.
Desired Qualifications
  • Associate's Degree from an accredited college or university.

About the company

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American Career College

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American Career College trains students for healthcare careers through diploma and degree programs in nursing, medical imaging, dental assisting, and related fields. It operates campuses in Southern California and the Dallas-Fort Worth area, with some courses combining online study and in-person instruction. Students practice in campus laboratories and complete clinical training or externships in selected programs, connecting classroom lessons with patient care. The college charges tuition and participates in federal and state financial aid programs for eligible students. The college was founded in Los Angeles in 1978 and is accredited by the Accrediting Bureau of Health Education Schools.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

1978

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