Kharon

Global risk analytics platform for sanctions

Account Manager - Resellers

Account ManagementConfirmed live in the last 24 hours

Full-time$80k - $90k /yr

About the Job

Requirements

At least 3 years of experience in account management, customer success, or business development.
Ability to navigate complex procurement processes and negotiate renewals and contracts effectively.
Strong interpersonal and presentation skills to lead conversations with industry leaders at every level.
Strong analytical and problem-solving skills, including troubleshooting technical hurdles while maintaining a high-quality client experience.
Persistence and determination, with a track record of meeting or exceeding retention and growth targets in a fast-paced environment.
Familiarity with customer relationship management tools such as Salesforce and ability to quickly master sophisticated data-driven platforms.

Responsibilities

Own and proactively manage an assigned book of business, serving as the primary point of contact and trusted advisor for global reseller accounts referred through channel partners.
Drive the full renewal lifecycle and identify opportunities to expand the company's footprint within existing reseller accounts.
Call existing reseller clients, educate them about other company solutions, and upsell those solutions.
Bridge reseller clients and internal teams to resolve complex inquiries regarding company data, platform functionality, and integration workflows.
Partner with Sales, Product, and Research teams to translate client feedback into actionable product enhancements and align the product roadmap with market needs.
Maintain expert-level understanding of the company's data methodology, platform features, and evolving regulatory landscape to deliver demonstrations.
Track client engagement metrics and health scores, proactively mitigate churn risk, and ensure maximum return on investment for subscribers.

Desired Qualifications

Direct experience within data intelligence, governance, risk, and compliance, financial technology or regulatory technology, or financial crimes compliance, including anti-money laundering, countering the financing of terrorism, or sanctions.

TL;DR Kharon is seeking a full-time Account Manager who will be focused on managing our "Reseller" accounts. This role can be based in either Washington, D.C. or in our Denver HQ. This role requires in-office attendance at least 3 days per week.

Own and proactively manage an assigned book of business, serving as the primary point of contact and trusted advisor for our global reseller accounts (channel partner referrals).
Drive the full renewal lifecycle while identifying white-space opportunities to expand Kharon’s footprint within existing reseller accounts.
Call existing reseller clients; support the clients by educating them on, and upselling them, other Kharon solutions.
Act as a bridge between the reseller client and internal teams to resolve complex inquiries regarding Kharon’s data, platform functionality, and integration workflows.
Partner with Sales, Product, and Research teams to translate client feedback into actionable product enhancements, ensuring Kharon’s roadmap aligns with market needs.
Maintain an expert-level understanding of Kharon’s data methodology, platform features, and the evolving regulatory landscape to deliver high-impact demonstrations.
Systematically track client engagement metrics and health scores, intervening proactively to mitigate churn risk and ensure maximum ROI for the subscriber.

3+ years’ experience in account management, customer success, or business development roles; Preferred direct experience within data intelligence, GRC, FinTech/RegTech, or Financial Crimes Compliance (AML/CFT/Sanctions).
A demonstrated ability to navigate complex procurement processes and negotiate renewals/contracts effectively.
Exceptional interpersonal and presentation skills, with the "innate comfort" required to lead conversations industry leaders at every level.
Strong analytical and problem-solving skills; the ability to troubleshoot technical hurdles while maintaining a seamless "white-glove" client experience.
A high degree of persistence and determination, with a track record of meeting or exceeding retention and growth targets in a fast-paced environment.
Familiarity with CRM tools (e.g., Salesforce) and the ability to quickly master sophisticated data-driven platforms.

About the Company

Kharon

Global risk analytics platform for sanctions

Kharon provides global risk analytics focused on sanctions, compliance risks, and geopolitical security for financial institutions, multinationals, and government agencies. Its core offering is The Kharon Core, a proprietary analytics platform that aggregates data, research, and signals to assess illicit finance, export controls, supply chain risk, and investment risk, delivered through weekly insights, customized reports, and on-demand webinars. Kharon differentiates itself by combining a centralized data platform with specialized research methods to surface actionable signals across sanctions and risk areas, beyond traditional compliance tools. Its goal is to help organizations navigate complex security and regulatory challenges, reimagine risk management, and build sustainable, higher-performing supply chains aligned with responsible investment.

Company size: 51-200
Company stage: Early VC
Total funding: Not listed
Headquarters: Denver, CO
Founded: 2016

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