Channel Inside Sales - Services Team

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

US Channel Sales Director

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As Channel Inside Sales youwill have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: Remote, #LI-remote: Preferred locations - Texas, Arkansas, Kansas, Louisiana, Missouri, or Oklahoma

Your role and responsibilities:

• Assists marketing specialists and sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Work in concert with the Aftermarket Channel Leader to strengthen relationships with ABB partner organizations (CIO, Distributors, ISPs, OEMs, Utility)
• Support closing orders and achieve quarterly quotas.
• Generates aftermarket parts & field services proposals for customers along with supporting training of channel partners on Self Help quote tools to drive productivity
• Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences.
• Process orders for product & service quotations and drive continuous follow up throughout the completion of the customer's purchasing cycle.

Qualifications for the role:

• 5+ years of experience. Bachelor's Degree preferred, or an equivalent combination of education, industry experience, and demonstrated achievements.
• Experience in proposal generation, customer support, or related commercial/sales support functions preferred.
• Working knowledge of power transmission and distribution products, systems, and electrical industry applications preferred.
• Experience supporting business-to-business (B2B) customers and building effective customer relationships.
• Proficiency in utilizing computer systems, databases, and business applications to manage customer and sales information such as Salesforce, PowerBI, and Microsoft Office.
• Demonstrated ability to handle complex assignments and potential for advancement within a power products, systems, or technical sales organization

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Why ABB?

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

·       Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. 

·       Choice between two dental plan options: Core and Core Plus

·       Vision benefit

·       Company paid life insurance (2X base pay)

·       Company paid AD&D (1X base pay)

·       Voluntary life and AD&D – 100% employee paid up to maximums

·       Short Term Disability – up to 26 weeks – Company paid

·       Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay.

·       Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

·       Paid Parental Leave

·       Employee Assistance Program

·       Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

·       Employee discount program

Retirement

• 401k Savings Plan with Company Contributions 
• Employee Stock Acquisition Plan (ESAP)

Time off

Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.