Digital Content Manager - E-Commerce

JOB TITLE:                         Digital Content Manager

DEPARTMENT:                  E-Commerce

REPORTING TO:                Senior Manager Design & Content

Who You Are:

Digital Content Manager is responsible for overseeing the end-to-end E-commerce studio production as well as leading the planning, creation and optimisation of digital content across the website – working closely between Brand and Ecom.

This role is pivotal in shaping brand storytelling, driving customer engagement, and making data driven decisions on aligning business and creative objectives. Cross-collaboration around multiple stakeholders to bring plans together in timely manner around seasonal campaigns, product launches, and customer trends.

What You’ll Do:

• Own the end-to-end planning, creation and delivery of content across all customer-facing channels
• Responsible for working between the studio and brand team to develop leading content
• Manages ecommerce photography budgets, submission and approval of all photography invoices
• Oversee relationship and work-flow with the studio and creative agencies
• Oversee content strategy for regional roll-out including homepage, CRM and site-wide updates
• Collaborate closely with teams on content learnings and CVR improvement requirements
• Tracking and reporting insights through GA and / or other analytical platforms
• Making sure all channels are up to date with the latest campaign and marketing imagery
• Continually monitor competitor activity and relevant creative sources for inspiration
• Manage workflow and career development of the Content Assistant and Digital Copywriter  

Position Responsibilities:

• Site 360 content and copy plans
• Lead website content optimization
• Balance data with brand image
• Manage SFCC content deployment
• Present strategies to stakeholders
• Team management, mentoring, task prioritization.
• Own Photography budgets & vendor relations

KPI’S:

• On‑time content deployment
• Content engagement and insights
• AI project delivery & efficiency gains
• Budget adherence

You’ll Need to Have:

• Highly organised with attention to detail across both creative and commercials needs
• Comfortable working in excel as well as digital native tools i.e. Asana, Figma, Google Analytics
• Proven content production experience within an E-Commerce environment or luxury brand
• Outstanding creative eye with the ability to demonstrate clear understanding of brand identity
• As well as a creative mind, the role requires the ability analyse and draw meaningful conclusions
• Working knowledge of HTML, CMS systems, CSS and email design

We’d Love to See:

• Strong project management and analytical skills preferable
• Excellent written and verbal communications skills
• Exceptional organisational skills
• Innovative problem solver and creatively-driven
• Good people management skills with the ability to multitask and motivate
• Line management experience of content producers and co-coordinators essential
• Strong, energetic character able to team lead and positively communicate strategic ideas and adapt to changing requirements effectively

JC Perks:

• Generous annual leave
• Product allowance
• Cross-brand discount
• Exclusive employee sales
• Private healthcare
• Pension and life insurance
• Employee assistance programme

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

About Us:

Jimmy Choo encompasses a complete luxury accessories brand. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes. CEO Hannah Colman and Creative Director Sandra Choi together share a vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores and is present in the most prestigious department and specialty stores worldwide. Jimmy Choo is part of the Capri Holdings Limited luxury fashion group.

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 

40,000.00 - 45,000.00 GBP