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Clover Health

Medicare Advantage insurer with personalized care

Specialist Navigator

Field SalesConfirmed live in the last 24 hours
Full-timeNew Jersey, USA$115.4k - $150k

About the Job

Requirements

  • Experience working with providers, health plans, value-based care organizations, or healthcare consulting teams to improve performance outcomes.
  • Prior experience with provider contracting, rate negotiation, or network development.
  • Ability to lead difficult conversations about utilization patterns, practice variation, and performance improvement opportunities.
  • A track record of driving adoption, influencing behavior change, and achieving quantifiable results.
  • Must reside in New Jersey or within the tristate area and be able to travel up to 50%.

Responsibilities

  • Serve as the primary liaison between Network Performance and specialist providers, drive the Specialist Optimization Initiative, and translate analytics-identified opportunities into provider action and measurable performance improvement.
  • Partner with Network Performance to develop contracts for specialist and ancillary providers that support an efficient, high-performing network.
  • Develop and maintain trusted relationships with specialist providers, positioning Clover as a collaborative partner focused on quality, access, affordability, and network performance.
  • Lead data-driven discussions with providers about utilization trends, referral patterns, site-of-service opportunities, and practice variation.
  • Partner with specialists to identify barriers to outpatient utilization and implement strategies that increase effectiveness and efficiency when clinically appropriate.
  • Educate and support providers by discussing scheduling behaviors that support network optimization goals while maintaining quality outcomes and member access.
  • Monitor provider adoption of recommended practice changes and assess shifts in referral behavior following engagement efforts.
  • Use reporting and insights from the analytics team to identify utilization opportunities, prioritize provider outreach, and measure intervention effectiveness.
  • Track, analyze, and report key performance indicators, including ambulatory surgical center utilization rates, outpatient migration trends, provider engagement activity, provider conversion and adoption rates, network performance improvements, and estimated and realized cost savings.
  • Provide leadership with ongoing feedback about provider performance trends, emerging opportunities, and areas requiring intervention.
  • Collaborate with Analytics, Clinical, and Network Performance teams on strategic network optimization initiatives.
  • Partner with Network Performance to identify opportunities for value-based arrangements, strategic rate negotiations, and specialist network enhancements.
  • Support the development and execution of strategies that improve specialist network efficiency, affordability, and member outcomes.
  • Review existing specialist providers and add or terminate relationships as needed to maintain network quality and efficiency.

Desired Qualifications

  • Experience using data to uncover opportunities and translate insights into measurable operational change.
  • Ability to thrive in a fast-paced environment where strategy, analytics, relationship management, and execution intersect.

About the Company

Clover Health

Medicare Advantage insurer with personalized care

Clover Health provides Medicare Advantage plans for seniors in the United States, offering coverage that goes beyond traditional Medicare. Its services include personalized care, fitness memberships, home checkups, drug coverage, and Medigap insurance, with revenue coming from member premiums and Medicare reimbursements. The product works by enrolling members in Medicare Advantage and delivering added benefits through a network of healthcare providers and fitness centers, plus home visits and proactive support to manage health. The company differentiates itself with a focus on tailored, attentive care and a growing provider network to enhance member benefits, aiming to improve health outcomes. Its primary goal is to help seniors stay healthier and reduce out-of-pocket costs by combining comprehensive coverage with personalized services.

Company size
501-1,000
Company stage
IPO
Headquarters
Nashville, TN
Founded
2014

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