Job Description

This role is categorized as HYBRID. This means the successful candidate is expected to report to GM - Cadillac Tower three times per week, at minimum. This job may be eligible for relocation benefits.

Operations Coordinator, Center of Learning– LMS Administration role serves as the primary contact for the Center of Learning’s (COL) current LMS.  This role will work closely with agency partners along with GM IT on the administration, reporting, and technical support of daily activities, issue resolution, core processes, measurement and new LMS functionality implementation.

Additionally, this role will assist in the migration to a new LMS across various activities while garnering an understanding of the new platform’s functionality to manage the day-to-day activities of the new LMS once fully launched.  To be successful, the LMS Administration Lead will need to maintain a strong, ongoing understanding of the LMS as well as a working knowledge of GM’s LMS goals and needs.

This position will assist in various non-LMS COL projects when necessary to support the COL’s underlying goals of the GM organization.

This position reports to the Business Operations Manager, Center of Learning who is responsible for global integration, strategy and execution for COL.

Role Responsibilities

• Primary contact for the COL LMS – responding to requests for additional support, concerns and escalations
• In collaboration with agency partners and GM IT and business partners; identify, evaluate, and implement continuous improvement opportunities
• Close coordination with extended COL team and Help Desk to resolve questions or issues with the LMS quickly and efficiently
• Provide in-depth analytical and platform knowledge of the LMS to extended COL team
• Collect requests for LMS platform enhancements
• Understand and manage internal GM data feeds to/from the LMS in coordination with GM IT and the GM Excellence programs
• Assist in the migration to a new LMS
• Generate a strong understanding of the new LMS and become the primary contact once fully launched

Additional Job Description

Role Qualifications

• Bachelor Degree in Business, Marketing, or related areas
• 3-5 years experience in training, learning, operations or related areas (preferably with working in an LMS)
• Excellent organizational and project management skills
• Proficient written and oral communication skills
• Ability to analyze and solve complex problems

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

• #LI-MO1

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GMis an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual’s protected characteristics. For purposes of this policy, “protected characteristics" include an individual’s actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​