Full-Time Assistant Store Manager
Updated on 3/25/2024
Tecovas

201-500 employees

Handmade cowboy boots
Company Overview
Tecovas' mission is to be the most beloved heritage western brand in the world by creating unparalleled products, experiences, and joy for everyone who crosses their path.
Consumer Goods
B2C

Company Stage

Series C

Total Funding

$106.4M

Founded

2015

Headquarters

Austin, Texas

Growth & Insights
Headcount

6 month growth

7%

1 year growth

39%

2 year growth

78%
Locations
Charleston, SC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Customer Service
CategoriesNew
Administrative & Executive Assistance
Executive Support
Customer Service & Reception
Specialized Administrative Roles
Requirements
  • 3+ years Retail Management experience
  • Exceptional leadership, selling, and customer service skills
  • Strong merchant skills and a history of delivering financial results
  • Proven record of hiring and developing great talent
  • Experienced in coaching, counseling & conflict resolution
  • Independent, proactive, results-driven work ethic
  • Utmost character, honesty, and transparency
  • High School Diploma required (College Degree preferred)
  • Must be at least 18 years of age or older
  • Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.
  • Ability to deliver excellent customer service while implementing loss prevention practices
  • Able to lift up to 30lbs regularly and perform store maintenance tasks
  • Must have reliable transportation
  • Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed
Responsibilities
  • Supports the Store Manager in recruiting, hiring, and retaining top talent
  • Supports the Store Manager in creating and maintaining a succession strategy
  • Foster a culture of strong communication and teamwork
  • Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports
  • Cultivates an environment of genuine customer connection
  • Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
  • Facilitates an energized pace, positive service environment and team development
  • Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer
  • Facilitates the sharing of product knowledge
  • Upholds stock-to-sales processes, presentation standards, and manages product placement
  • Maintains an effective store structure, floor plan, and appropriate fixture usage
  • Upholds and ensures compliance with shipments, transfers and restock standards
  • Adheres to and develops awareness around internal and external Loss Prevention procedures
  • Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
  • Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision