Full-Time

Business Operations Manager

Confirmed live in the last 24 hours

ResortPass

ResortPass

51-200 employees

Day access to luxury hotel amenities

Consumer Goods

Mid

New York, NY, USA

Required Skills
SQL
Tableau
Marketing
Looker
Data Analysis
Requirements
  • 3+ years experience in a Business Operations, Business Analyst or Product Strategy/Analytics role at a high growth consumer facing company
  • Experience working in management consulting, investment banking, or venture capital preferred
  • Experience working at a high-growth marketplace or consumer services start-up
  • Must have experience in marketing/growth analytics (LTV/CAC, Retention, etc))
  • A critical thinker with strong analytical skills; Must be proficient with Excel, SQL, and data visualization tools such as Tableau or Looker
  • Extremely comfortable with financial modeling and complex data analysis
  • Proven track record of working collaboratively and cross functionally
  • Passion to learn and solve problems by thinking outside of the box
  • Thrive in a fast-paced work environment
  • Deeply self-aware with an openness to giving and receiving quality feedback
  • Excellent written and verbal communicator
  • An effective project manager with a laser-focus on results
  • A good human being
Responsibilities
  • Analyze trends and underlying issues within the business
  • Effectively communicate learnings and recommendations to key stakeholders
  • Partner closely with Senior Leadership to identify opportunities and deliver on service, profitability, and growth expectations for the business
  • Innovate and ask questions
  • Develop reporting framework for KPIs and revenue metrics
  • Report and provide analysis on KPIs, inclusive of related Investor materials

ResortPass specializes in providing day access to premium hotel amenities like pools, beaches, spas, and fitness areas at top-tier hotels, including partnerships with luxury brands like Ritz-Carlton, Four Seasons, and Fairmont. This focus on luxury and quality partnerships establishes the company as a leader in the leisure and hospitality industry, catering to both local and international clients seeking a high-end daycation experience. Working at ResortPass offers the chance to be part of a vibrant team that pioneers in enhancing how people enjoy their leisure time through innovative partnerships and service offerings in the luxury market segment.

Company Stage

Series B

Total Funding

$37.7M

Headquarters

New York, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

16%

1 year growth

19%

2 year growth

50%