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Virginia Housing

HCVP Quality Assurance Manager

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeGlen Allen, VA, USA$95k - $128k

About the Job

Requirements

  • A bachelor's degree in a related field is preferred, or equivalent relevant work experience.
  • Progressive experience in HCV Program compliance is preferred, with 5 or more years preferred.
  • Ability to interpret and apply HCVP federal regulations and program requirements.
  • Strong knowledge of Fair Housing, Section 504 laws, and reasonable accommodation requirements.
  • Experience using and navigating HCV program-related systems and software.
  • Ability to prioritize competing responsibilities, manage multiple projects, and meet critical deadlines.
  • Strong understanding of customer service principles and best practices.
  • Demonstrated ability to analyze program performance, identify compliance risks, and implement corrective solutions.
  • Experience leading process improvement initiatives and change management efforts.
  • Strong attention to detail and commitment to accuracy.
  • Experience leading and developing teams, with a solid understanding of employee relations, coaching, and performance management.

Responsibilities

  • Design, implement, and oversee Virginia Housing's statewide quality assurance and compliance review strategy for Housing Choice Voucher and Project-Based Voucher programs administered through Local Housing Agencies.
  • Lead statewide quality assurance strategy, establish policies and procedures, and develop review methodologies to ensure compliance with HUD requirements, Virginia Housing policies, and applicable regulatory standards.
  • Manage Quality Control staff, establish quality standards, oversee corrective actions, and prepare reports for leadership.
  • Partner with program staff and Local Housing Agencies to maintain high standards of quality and compliance statewide.

Desired Qualifications

  • A bachelor's degree in a related field is preferred.
  • Five or more years of progressive experience in HCV Program compliance is preferred.

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