Warehouse Sortation Manager
TikTok
Warehouse Sortation Manager
TikTok
Short-form video platform with ads
About the team Delivery team serves as a vital force of delivery operations in TikTok Shop. Excelling in precise, prompt delivery operations, our aim is to ensure every package reaches its destination safely and swiftly. Committed to customer satisfaction, we navigate challenges with the spirit of efficiency & collaboration, embodying TikTok Shop's dedication to excellence in every delivery. Job Responsibilities: 1. Responsible to maintain Warehouse performance (Sortation Process) 2. Implement strategies to optimize lead time and minimize delivery times. 3. Monitor and analyze end to end performance metrics, identifying areas for improvement and implementing corrective actions as necessary. 4. Provide coaching and support to Spv, Leaders & Daily Worker to ensure compliance with safety regulations and best practices. 5. Handle escalated Line Haul Team and First Mile Team, resolving issues promptly and effectively. 6. Collaborate with cross-functional teams to streamline processes and enhance overall operational efficiency. 7. Familiar with sop & cost efficiency of warehouse, continuously optimize warehouse efficiency, and enhance the cost advantage of warehouse.
Minimum Qualifications: 1. Bachelor's degree in Business Administration, Logistics, or a related field. 2. Proven experience in Sortation delivery operations, with a minimum of 3 years in a supervisory role. 3. Strong understanding of logistics principles and first mile & last-mile delivery processes. 4. Excellent leadership and communication skills, with the ability to motivate and inspire a team. 6. Proficiency in Microsoft Office and logistics management software. Preferred Qualifications: 1. Flexibility to work in a fast-paced and dynamic environment. 2. Good communication and attitude 3. Analytical mindset with the ability to interpret data and make data-driven decisions.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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