Food & Beverage Server

20 hour Food & Beverage Server (Part - Time)

Sheraton Grand Hotel & Spa Edinburgh

At Sheraton, we believe in the power of We. For generations, our hotels and people have been part of communities around the world, creating places where everyone feels welcome and connected. That same spirit shapes our culture, where collaboration matters, every contribution counts, and we succeed by supporting one another. Whether you are welcoming a guest, supporting a colleague or helping your local community thrive, you have an important role to play. 

As part of the Marriott International family, Sheraton offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   

Position Summary

The Food & Beverage Server is responsible for delivering exceptional guest service within One Square Restaurant while supporting departmental goals and maintaining Marriott brand standards. This role works across Food & Beverage operations to create memorable dining experiences, exceed guest expectations, and contribute to a highly skilled and productive team environment. The position is part-time, working 20 hours across 3 days, including breakfast, evening, and weekend shifts. 

What you'll do

• Deliver exceptional guest service by identifying guest needs and responding promptly, effectively, and confidently. 
• Work across all Food & Beverage areas to ensure guest expectations are consistently exceeded. 
• Support the achievement of departmental goals, particularly those relating to guest satisfaction. 
• Communicate effectively with colleagues and other hotel departments to ensure seamless service delivery and information sharing. 
• Follow all restaurant policies, procedures, and Marriott brand standards. 
• Support a multi-skilled and productive Food & Beverage operation across all shifts.
• Assist with the training and coaching of new associates when fully competent to do so.
• Contribute to a highly motivated team committed to achieving hotel and departmental objectives. 

What you'll bring

• Previous Food & Beverage service experience is required. 
• Previous experience, preferably 2 years, in a customer-facing role within a luxury five-star environment is advantageous. 
• Excellent written and spoken English communication skills. 
• Flexible and adaptable approach to working hours, including breakfast, evening, and weekend shifts. 
• Impeccable personal presentation and professional standards. 
• Strong organisational skills and IT literacy. 
• Knowledge of booking systems such as OpenTable. 
• Proficiency in Microsoft Outlook and excellent telephone etiquette. 

Our Benefits

At Marriott, we put people first — it’s one of our distinctive core values. 

• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide. 
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Competitive salary plus complimentary meals while on duty. 
• 28 days annual leave including bank holidays, increasing to a maximum of 33 days with service (pro rata). 
• Worldwide associate and friends & family hotel room rates, plus hotel and spa experiences as part of your induction. 
• 50% discount at hotel Food & Beverage outlets and 20% discount at participating Marriott hotels. 
• Access to the Marriott Benefit Hub with shopping, supermarket, and lifestyle discounts. 
• 50% discount on spa treatments and discounted gym membership at One Spa. 
• 24/7 healthcare plan and access to Mental Health First Aiders. 
• Career progression opportunities and global mobility within Marriott International. 
• Opportunities to participate in charitable and community initiatives. 
• Ongoing personal and professional development opportunities.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay Range (US/Canada/EMEA): GBP 13,666.17 Annual Salary