Manager – Clinical Research Partnerships

Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem. We’re looking for a Manager to lead partnership and sales initiatives with pharma accounts for Clinical Research services, and to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?

What You’ll Do

In this role, you’ll partner closely with our Clinical Research Partnerships team to sell Clinical Research services into our biopharma partners and support them in advancing their prospective research priorities. You’ll bring an understanding of the healthcare industry, an analytical approach to problem solving, and client management skills to generate revenue and expand our business. You’ll also bring strong organizational and support skills while being part of a cross-functional team focused on transformational change in the clinical trial space. Specifically, you will:

• Support Flatiron’s strategic approach to long-term partnerships and sales with biopharma partners across Flatiron clinical research offerings
• Become a subject matter expert on Flatiron’s product offerings and reliably represent our capabilities to new and existing customers (including a diverse set of stakeholders and decision-makers) with a high degree of professionalism, expertise, and customer-service
• Lead critical customer-facing work that directly generates revenue by proactively solving customer pain points, thought-partnering with key decision-makers, generating robust client-facing content, and supporting commercial strategy
• Liaise with cross-functional stakeholders to navigate scoping, contracting, and negotiations for new business
• Lead commercial operations activities including usage of a variety of sales and business development platforms (e.g., Salesforce)
• Help the team develop and track metrics to measure performance of our commercial processes, customer engagement, and go-to-market strategies

Who You Are

You’re an individual with a solid understanding of clinical research, an analytical approach to problem solving, and have strong experience supporting teams responsible for sales growth. You are highly motivated by being part of a cross-functional team focused on transformational change in the area of clinical research. You’re a kind, passionate, and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an impact. Specifically, you:

• Have a BA or BS (preferred discipline in biological sciences, business, engineering, biostatistics, or similar)

• Have 4+ years of client-facing experience designing and selling products, services, and analyses to selling into biopharma companies

• Have been part of consulting and/or sales/business development teams previously and have experience with a variety of activities including rapid creation of high quality content (slides, pitch decks, proposals, etc.)

• Understand biopharma industry dynamics across stages of drug development cycle / value chain and are familiar with biopharma org structures
• Have independently owned a book-of-work and/or end-to-end client management for a biopharma account(s) with minimal oversight, including working across cross functional stakeholders.
• Detail oriented with a strong desire and ability to develop domain expertise (e.g., clinical research, commercial strategy, clinical technology, clinical oncology)
• Able to navigate ambiguity in a fast-paced environment
• Regularly travel to client sites, industry relevant conferences and trade shows (anticipated travel <20%, including 5 - 10 industry relevant events per year)
• Have exceptional written and verbal communication skills
• Are proactive, self-motivated and self-directed, detail-oriented, comfortable with ambiguity, and data driven

Extra Credit 

• You have experience with novel sales approaches to leveraging data and technology to design better clinical trials, accelerate patient recruitment, and/or re-imagine clinical trial data collection and management
• You have experience with and are well-versed in a wide array of evidence generation strategies (e.g., real-world evidence, prospective registries, interventional clinical trials)
• You have oncology experience
• You have consulting experience
• You have an advanced degree (MS, PhD, MPH, MBA)

Where you’ll work

In this hybrid role, you’ll have a defined work location (NYC) that includes work from home and 3 office days set by you and your team with the option of being Flex or Office. For more information on our approach to hybrid work as well as our work type options, please visit the  how we work website. 

Life at Flatiron 

At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer: 

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package
• 401(k) contribution to help you reach your retirement planning goals
• Financial health resources including 1:1 financial advice
• Mental well-being tools and services 
• Parental benefits and policies including family-building care and generous leave
• Path to parenthood programs supporting fertility, adoption and surrogacy
• Travel support for safe healthcare services

In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning and celebrate Diversity in the workplace.