Sunbird Software

Data center operations management platform

Inside Sales Representative

Account ExecutiveConfirmed live in the last 24 hours

Full-timePiscataway, NJ, USANo salary listed

About the Job

Requirements

Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors.
A demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment.
Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online.
Strong organizational skills and attention to detail, with experience using customer relationship management systems.
The ability to work independently in a remote setting in a self-motivated and results-driven manner.

Responsibilities

Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions.
Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, converting them into active engagements.
Conduct outbound prospecting to identify and develop new business opportunities within target regions.
Maintain accurate and up-to-date records of customer interactions and sales activities in the customer relationship management system.
Schedule and deliver remote product demonstrations.
Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates.
Achieve or exceed monthly and quarterly sales targets and key performance indicators.
Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software.
Provide customer service and build long-term relationships with clients.
Manage the quoting of software maintenance via channel partners, ensuring accuracy, timely delivery, and compliance with internal processes.

Desired Qualifications

Knowledge of the data center, information technology, or software-as-a-service markets.

The Inside Sales Representative (ISR) will be responsible for supporting customer acquisition and revenue growth across the assigned territory in US, by engaging, qualifying, and nurturing leads. The ISR will work closely with the sales and marketing teams to manage inbound and outbound sales activities, identify business opportunities, and support the sales pipeline through to closure.

Key Responsibilities

Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions.
Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, looking to convert these into active engagements.
Conduct outbound prospecting to identify and develop new business opportunities within the target regions.
Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.
Schedule and deliver remote product demonstrations.
Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates.
Consistently achieve or exceed monthly and quarterly sales targets and KPIs.
Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software
Provide excellent customer service and build long-term relationships with clients.
Manage the quoting of software maintenance via channel partners in an organized and systematic way, ensuring accuracy, timely delivery, and compliance with internal processes
Key Requirements
Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors.
Demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment.
Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online.
Strong organizational skills and attention to detail, with experience using CRM systems.
Self-motivated, results-driven, and comfortable working independently in a remote setting.
Knowledge of the data center, IT, or SaaS markets is advantageous but not essential.

WHY SUNBIRD?

We are all about delighting our clients and live/breathe the end client/user experience
We have amazing PTO Policy that allows you to take care of yourself and your family
We offer medical, dental, vision and life insurance to eligible employees
We believe in collaboration, teamwork, creativity and taking initiative

To learn more,

What is DCIM Software: www.sunbirddcim.com/what-dcim
What are customers saying about Sunbird: www.sunbirddcim.com/reviews
Why work at Sunbird: www.sunbirddcim.com/careers

Interested? Read on for additional details about this opportunity to join our amazing team!

Sunbird is an EEO/AA/ADA/Veterans employer.

About the Company

Sunbird Software

Data center operations management platform

Sunbird Software offers DCIM software that helps data center operators manage facilities, assets, workflows, and services from a single platform. It targets real customer needs to simplify tasks, cutting reliance on emails and spreadsheets by replacing scattered tools with a cohesive system. The product combines asset tracking, change management, work orders, capacity planning, and service delivery into an accessible interface that automates tasks and improves visibility. The goal is to lower costs and improve service availability by delivering an easy-to-find, easy-to-buy, easy-to-deploy, easy-to-use solution developed with customer feedback and shared best practices.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Piscataway Township, New Jersey
Founded: 2015

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