Inside Sales Representative
About the job
- Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors.
- A demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment.
- Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online.
- Strong organizational skills and attention to detail, with experience using customer relationship management systems.
- The ability to work independently in a remote setting in a self-motivated and results-driven manner.
- Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions.
- Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, converting them into active engagements.
- Conduct outbound prospecting to identify and develop new business opportunities within target regions.
- Maintain accurate and up-to-date records of customer interactions and sales activities in the customer relationship management system.
- Schedule and deliver remote product demonstrations.
- Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates.
- Achieve or exceed monthly and quarterly sales targets and key performance indicators.
- Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software.
- Provide customer service and build long-term relationships with clients.
- Manage the quoting of software maintenance via channel partners, ensuring accuracy, timely delivery, and compliance with internal processes.
- Knowledge of the data center, information technology, or software-as-a-service markets.
About the company
Sunbird Software provides DCIM software that helps data center operators manage facilities, assets, workflows, and services from a single platform. It focuses on real user scenarios to streamline tasks, reducing reliance on emails and spreadsheets and replacing multiple point tools with a cohesive system. The product consolidates asset tracking, change management, work orders, capacity planning, and service delivery to automate tasks and improve visibility. The goal is to simplify data center operations, lower costs, and improve service availability through easy deployment, use, and maintenance.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Piscataway Township, New Jersey
Founded
2015
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Simplify's Take
What believers are saying
- April 25, 2025 dcTrack 9.2.3 added APIs, bulk port editing, and carbon charts.
- UniversalConnector G2 deepens switching costs by synchronizing data across multiple enterprise systems.
- Mayflex began selling Sunbird in April 2025, creating a new channel for customers.
What critics are saying
- Haberer-Longville v. Sunbird Software, Inc. filed in 2026 adds legal distraction and settlement costs.
- DCIM remains a niche budget line, pressuring renewal growth against Schneider and Nlyte.
- Connector failures or bad asset syncs can destroy trust and trigger account churn fast.
What makes Sunbird Software unique
- dcTrack 9.2.3 unifies assets across ServiceNow, Cisco ACI, and Equinix SmartView.
- Sunbird sells DCIM as a real-time source of truth for ports and circuits.
- Mayflex’s March 2025 pan-European deal expands Sunbird’s reach across Europe.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Company Match
- Flexible Work Hours
- Remote Work Options
- Paid Vacation
- Tuition Reimbursement