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Alignment-Health

Medicare Advantage plans with on-demand care

Medical Director - Utilization Management

Physicians & SurgeonsConfirmed live in the last 24 hours
Full-timeRemote in USA$262.1k - $393.2kRemote

About the Job

Requirements

  • Completion of medical school and specialty residency, preferably in internal medicine.
  • Board certification.
  • Current, non-restricted licensure as required for clinical practice in the state or U.S. territory in which medical decisions are being made.
  • Three to five years of experience in a hospital-wide or skilled nursing facility position involving clinical care, quality management, utilization and case management, or medical staff governance.
  • Ability to build rapport with medical staff and management leadership to obtain necessary approvals for new utilization management strategies.
  • Knowledge of current medical literature, research methodology, healthcare delivery systems, healthcare financial and reimbursement issues, and medical staff organizations.
  • Work Monday through Friday, 8 a.m. to 5 p.m., with some weekend requirements.
  • Meet the physical demands of regularly talking or hearing; standing, walking, sitting, using hands to finger, handle, or feel objects, tools, or controls, and reaching with hands and arms; frequently lifting or moving up to 10 pounds; and close vision and ability to adjust focus.

Responsibilities

  • Complete second-level reviews in compliance with Medicare/CMS National Coverage Determinations, Local Coverage Determinations, and Milliman guidelines for inpatient, outpatient, skilled-facility levels of care, and pharmacy.
  • Provide appropriate levels-of-care classifications and continued-stay reviews in compliance with CMS and Milliman guidelines.
  • Liaise between medical staff, utilization review, and third-party payers to promote appropriate levels of medical care.
  • Review the entire claim-denial process, including pending claims, appeals, and grievances.
  • Serve as a physician member of the utilization review team.
  • Monitor overutilization and underutilization to ensure appropriate service utilization.
  • Work with the interdisciplinary team to develop Alignment Health Care utilization management protocols, including auto-approvals and market-specific protocols.
  • Develop training materials and assist the UM Manager with physicians’ annual interrater reliability testing.
  • Serve as a subject matter expert to Regional Medical Officers and/or Extensivists during concurrent reviews.
  • Chair the Medical Quality Committee and provide clinical oversight of quality outcomes.
  • Collaborate closely with and assist the Quality Director.
  • Work with Provider Relations, Network Management, and local Regional Medical Officers to educate community physicians on utilization management processes and regulations.
  • Assist the organization in challenging physician practices to achieve clinical outcomes, and collaborate closely with and assist the Quality Director.
  • Provide oversight of utilization management clinical staff.

Desired Qualifications

  • Experience as a Physician Advisor.
  • Subspecialty or other post-residency fellowship.

About the Company

Alignment-Health

Medicare Advantage plans with on-demand care

Alignment Health delivers Medicare Advantage plans for seniors, offering 24/7 access to healthcare through in-person, in-home, or telehealth options. Plans are funded by premiums paid by Medicare beneficiaries and federal reimbursements, with a focus on coordinated care supported by provider-facing technology to improve delivery and efficiency. Differentiation comes from pairing high-touch, VIP-level service with affordable pricing and technology-driven care coordination. The overarching goal is to simplify and enhance the healthcare experience for seniors by providing accessible, high-quality care without excessive costs.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Orange, CA
Founded
2013

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