AM Breakfast Restaurant Supervisor

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.

At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.

Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.

What you will have an opportunity to do:

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

 We offer a very competitive salary and generous benefits including:

• Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with company match
• Commuter and Company-paid Toll Programs
• Complimentary Shift Meal

POSITION OVERVIEW

South Seas is seeking an experienced AM Breakfast Restaurant Supervisor to support daily breakfast and lunch operations at Beach House. This full-time leadership position is ideal for a hospitality professional with strong restaurant experience who thrives in a fast-paced environment and understands the pace, preparation, and service standards required for a successful breakfast operation.

The AM Breakfast Restaurant Supervisor will work alongside the restaurant management team to oversee daily front-of-house operations, support and direct team members, maintain exceptional guest service standards, and help ensure smooth service from opening through the lunch shift.

Previous breakfast restaurant experience is required.

POSITION DETAILS:

Schedule: 6:00 AM – 2:30 PM
Shift: Breakfast & Lunch
Status: Full-Time, Non-Exempt
Schedule Requirement: 5 days per week with open availability, including weekends and holidays

Essential Duties & Responsibilities

• Assist with overseeing daily breakfast and lunch restaurant operations at Beach House.
• Ensure the restaurant is properly prepared and ready for opening and breakfast service each morning.
• Supervise, support, and provide direction to front-of-house team members throughout the shift.
• Conduct pre-shift meetings and communicate daily priorities, specials, service expectations, and operational updates.
• Monitor guest service and ensure South Seas hospitality and service standards are consistently maintained.
• Assist with assigning sections, side work, opening duties, and other daily responsibilities.
• Maintain strong floor presence during peak breakfast and lunch periods.
• Support the team during high-volume service and assist wherever needed to maintain efficient operations.
• Address guest questions, concerns, and service issues promptly and professionally.
• Work closely with culinary and restaurant leadership to ensure effective communication between front-of-house and back-of-house teams.
• Monitor restaurant cleanliness, organization, presentation, and overall readiness.
• Assist with training, coaching, and developing restaurant team members.
• Ensure team members follow established policies, procedures, safety standards, and food-handling requirements.
• Assist restaurant management with daily operational needs and other duties as assigned.

What are we looking for?

Qualifications

• Minimum 2 years of restaurant management experience.
• Previous restaurant supervisory, lead, or similar leadership experience strongly preferred.
• Experience working in a high-volume restaurant, resort, hotel, or hospitality environment preferred.
• Strong guest service and communication skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Must be dependable and able to consistently report for 6:00 AM opening shifts.
• Open availability required, including weekends and holidays.

COMPLIANCE REQUIREMENTS

• Must have a valid driver’s license, motor vehicle background check will be completed
• Alcohol Awareness Certification (must comply with State regulations)
• Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL
• Food Handlers Certification (must comply with State regulations)

 WORKING CONDITIONS – PHYSICAL/MENTAL REQUIREMENTS

• Must be able to work in a fast paced, deadline driven environment.
• Must be able to stand/walk for prolonged periods of time.
• Must be able to lift, up to 40 pounds
• Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.
• Flexible schedule: days and times may vary based on need including weekends and/or holidays.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.

As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Compensation:

$25.00

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$25.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.