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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Industrial Applications Customer Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Completed vocational training, preferably in electronics, mechatronics, or a comparable field.
  • Several years of customer-service experience, ideally in the heating industry.
  • Knowledge of oil and gas burners, control technology, and electrical systems.
  • Ability to handle tasks in a structured, efficient, and independent manner and take responsibility for quality and results.
  • Ability to remain composed and find suitable solutions independently in challenging situations.
  • Willingness to travel domestically and internationally.
  • Very good German language skills.
  • Interest in field service work.

Responsibilities

  • Act as the primary contact for end customers regarding industrial steam and hot-water generation.
  • Support modern Bosch industrial boiler systems used in industries such as chemicals, pharmaceuticals, and food production, as well as district heating.
  • Plan and carry out daily tasks independently in field service, working directly with customers at the employee’s location.
  • Commission and optimize large-scale systems after installation.
  • Provide troubleshooting and repair services.
  • Advise customers on system energy efficiency and availability, including spare-parts packages.
  • Support the transition from fossil-fuel firing systems to CO₂-neutral electric industrial boilers.
  • Work closely with development and manufacturing teams at company plants as part of the global service expert team.

Desired Qualifications

  • Vocational training in electronics or mechatronics.
  • Customer-service experience in the heating industry.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Wetzlar, Germany
Founded
2004

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