Brookshire Grocery Company

Regional grocery chain with distribution.

Deli Manager

Retail Store ManagementPosted on Nov 11

Full-timeShreveport, LA, USANo salary listedIn-person

About the Job

Requirements

Advanced knowledge of deli department operations.
Advanced knowledge of scheduling software systems.
Advanced knowledge of in-store ordering machines and inventory management processes.
Ability to lead and motivate others.
Ability to read and operate digital equipment, meters, dials, and calibrated scales.
Ability to safely operate hazardous tools and equipment such as slicers and deep fryers.
Ability to learn new systems, methods, or processes.
Ability to use precision and non-precision hand tools.
Ability to effectively communicate with customers and partners in written and verbal form.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must be attentive to potential hazards and remedy them or place appropriate warning signs or devices nearby as soon as reasonably possible.
Must report potential hazards that cannot be immediately remedied to a supervisor.
High school diploma or GED and two or more years of related experience, or an equivalent combination of experience and/or higher education, are required.
Must be at least 18 years old.
Must be at least 21 years old to drive for Company business in accordance with the BGC Business Driver Policy.
Food Handler certification is required.
Manager Food Safety certification is required.
Must be able to meet the physical demands of the role, including continuous standing or walking and handling, frequent bending and lifting up to 40 pounds, and occasional lifting up to 75 pounds.
Attendance at work is required.

Responsibilities

Ensure hot and cold foods are prepared and displayed in accordance with Company standards; oversee deli personnel; and promote department sales, profits, and customer service.
Interview, hire, train, and develop partners; plan, assign, and direct work; appraise performance, reward, and discipline partners; schedule work; address complaints; and resolve problems.
Review historical data to predict future sales from advertisements and promotions.
Manage inventory using item management processes to ensure satisfactory in-stock levels.
Review profit and loss, sales, shrink, and labor data, and provide verbal or written summaries to upper management about related issues.
Check inventory on trucks, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.
Be accountable for deli sales, labor, and meeting financial and profitability objectives.
Enforce quality control and food safety standards and ensure dated products are stocked and rotated properly.
Inspect prepared foods for quality using aroma, flavor, taste, texture, and color.
Plan and determine work priorities for self and department personnel based on task sequence, workload, and volume and inventory forecasts.
Assist with slicing, weighing, packaging, and labeling lunchmeats, cheeses, and other deli products.
Assist with preparing catering and delivery orders.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Greet customers, answer questions, and take orders by phone and in person.
Work in a retail store environment, which may include exposure to hot surfaces, extreme cold or heat, sharp equipment, wet or slippery conditions, cleaning agents, and quiet to moderate noise.

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, youmatter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
Savings for your lifestyle: Exclusive employee discounts on the things you need most.
Investing in your dreams: Scholarships and educational support to fuel your growth.
Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary:

Ensures hot and cold foods are prepared and displayed in accordance with Company standards; oversees deli personnel; and promotes department sales and profits, as well as customer service.3

Essential Duties and Responsibilities:

Carries out management responsibilities including interviewing, hiring, training, and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems.
Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
Accountable for deli sales, labor, and meeting financial and profitability objectives.
Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Makes fine judgements about aroma, flavor, taste, texture, and color to inspect prepared foods for quality.
Uses initiative and standard procedures to plan and determine work priorities for self and department personnel based on logical sequence of events, tasks, or volume and inventory forecasts.
Helps with slicing, weighing, packaging, and labeling lunchmeats, cheeses, and other deli products. Assists with preparing catering and delivery orders.
Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and taking orders by phone and in person.

Knowledge, Skills and Abilities:

Advanced knowledge of deli department operations.
Advanced knowledge of scheduling software systems.
Advanced knowledge of in-store ordering machine and inventory management processes.
Ability to lead and motivate others.
Ability to read and operate digital equipment, meters, dials, and/or calibrated scales.
Ability to safely operate hazardous tools and equipment such as a slicer, deep fryer, etc.
Ability to learn new systems, methods, or processes.
Ability to use precision and non-precision hand tools.
Ability to work well with fellow partners and promote a team environment.
Ability to effectively communicate with customers and partners in written and verbal form.
Ability to work flexible schedules including nights, weekends, and holidays.
Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications:

High school Diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
Minimum of 18 years of age required.
Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
Food Handler certification required.
Manager Food Safety certification required.

Physical Demands:

Continuously required to use close vision, distance vision, depth perception, or the ability to focus.
Continuously required to stand or walk.
Continuously required to use hands for reaching, touching, or handling.
Continuously required to talk or hear.
Frequently required to use strenuous finger or hand movements.
Frequently required to bend, kneel, squat, or stoop.
Frequently required to push, pull, maneuver, or lift objects up to 40 lbs.
Occasionally required to push, pull, maneuver, or lift objects up to 75 lbs.
Attendance at work is required.

Work Context and Environment:

Work is generally performed in a retail store.
Frequently exposed to hot surfaces.
Frequently exposed to extreme cold conditions (non-weather).
Frequently exposed to extreme heat conditions (non-weather).
Frequently exposed to equipment with sharp blades of edges.
Occasionally exposed to wet, slippery, or damp conditions.
Occasionally exposed to cleaning agents.
Quiet to moderate noise level.

Ready to find your place? BGC is “A Career Where You Belong.”

Brookshire Grocery Company strives to provide a safe, drugand alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.

About the Company

Brookshire Grocery Company

Regional grocery chain with distribution.

Brookshire Grocery Company operates as a regional grocery chain with more than 180 stores across Texas and Louisiana under the Brookshire's, Super 1 Foods, Spring Market, and FRESH by Brookshire's banners. It runs three distribution facilities to supply its stores and serve communities locally. Its products are everyday groceries and related services provided through physical supermarkets and a regional supply network. The company differentiates itself through a strong emphasis on community involvement, customer service, and adherence to its corporate mission and core values, aiming to exceed standards and place the customer first. Its goal is to make communities better by focusing on its people, products, stores, and service.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Tyler, TX
Founded: 1939

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