Technical Infrastructure Program Manager 3 - Multiple Teams

Description

Amazon's Global Real Estate and Facilities (GREF) team is seeking an innovative and experienced Engineering Program Manager to lead the development, standardization, and optimization of mechanical, electrical, and plumbing (MEP) systems across Amazon's global portfolio of technically complex labs, innovation spaces, and specialty facilities — including device prototype development labs, robotics test environments, battery testing facilities, secure spaces, and studio environments.

This role is responsible for establishing engineering standards, driving operational excellence, and implementing safe, sustainable, and resilient solutions across a diverse portfolio of specialty spaces ranging from lab suites within office buildings to standalone innovation facilities worldwide. The ideal candidate combines deep technical expertise in building systems — including hazardous materials handling, fire protection strategy, and central utility infrastructure — with strong program leadership and strategic thinking.

A strong understanding of building codes and industry standards is necessary. The ideal candidate will bring in-depth knowledge and functional application of common and localized standards, including:
- NFPA 1, 13, 72, 101, 110
- IBC / IFC (International Building and Fire Codes)
- ASHRAE Standards (62.1, 90.1, 55)
- NEC (NFPA 70) — electrical systems
- OSHA 29 CFR 1910 — general industry safety standards
- Applicable local/regional codes (e.g., NYC Local Law 97, Title 24 CA, EU Energy Performance of Buildings Directive)

This role works cross-functionally with Design, Construction, Environmental Health and Safety, Sustainability, Procurement, and regional Facilities teams to develop and execute global engineering initiatives that enhance workplace safety, operational efficiency, and sustainability, serving the needs of some of our most technical internal customers. This role requires someone who can navigate complex stakeholder relationships, drive data-driven decisions, and balance innovation with cost-effectiveness at a global scale.

This role requires up to 10% travel to support global program implementation across the GREF portfolio.

Key job responsibilities
- Develop and maintain global MEP design standards and specifications for labs, innovation spaces, and specialty facilities.
- Develop and contribute to specialty space operational guidelines, SOPs, and technical training programs.
- Establish monitoring, metering, and equipment tracking strategies for specialty spaces, integrating with FDD platforms and CMMS/EAM systems.
- Lead fire protection design strategy for robotics labs, battery testing environments, and hazardous materials storage.
- Provide technical leadership to regional teams on complex MEP engineering issues, including equipment lifecycle management and system modernization.
- Partner with sustainability teams on energy efficiency, carbon reduction, and emerging building technologies.
- Establish performance metrics and KPIs, tracking portfolio-wide improvements through dashboards and senior leadership reporting.
- Partner with procurement on equipment standards and vendor qualification programs; support due diligence for acquisitions and contribute to long-term MEP strategy and capital planning.

About the team
The GREF Global Engineering team drives continuous improvement for mechanical, electrical, and plumbing (MEP) systems across Amazon's corporate office portfolio worldwide. We set design and construction standards, develop operations and maintenance guidelines, and shape long-term MEP strategy — balancing innovation, sustainability, and cost-effectiveness at global scale. Our team thrives on diverse expertise, cross-functional collaboration, and data-driven decision-making to deliver resilient, high-performing workplaces. We're looking for technical leaders who challenge the status quo and bring fresh perspectives to complex building system challenges.

Basic Qualifications

- 5+ years of program management or technical project management experience
- Experience implementing process improvements
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- 5+ years of driving process improvements experience
- 10+ years of experience in building systems engineering with demonstrated expertise in specialty, laboratory, or technically complex facility environments
- Strong understanding of commercial building MEP systems and operations
- Experience with fire protection system design for specialty occupancy, including hazardous materials, battery storage, and high-density electrical environment
- 6+ years of demonstrated experience with building codes and industry standards

Preferred Qualifications

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Professional Engineering registration
- certification in a relevant technical field
- Experience managing large technical programs, particularly at high growth startups or large enterprises
- Experience working with overseas partners
- Experience in verbal and written communication for executive level leaders
- Master's degree in Electrical or Architectural Engineering, or MBA
- Knowledge of building automation systems (BAS/BMS), controls and smart building technologies
- Familiarity with hazardous materials classification (NFPA 400, IFC Chapter 50, GHS/SDS) and lab exhaust/ventilation design (ANSI/AIHA Z9.5, ASHRAE 110)
- Experience with battery energy storage systems (BESS) and associated fire suppression requirements (NFPA 855) Knowledge of cleanroom or controlled environment design (ISO 14644, Fed Std 209E) for device prototype labs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.