C

cargo-partner

Global freight forwarding & info-logistics provider

Customer Service Sea Cargo Import

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeBangkok, Thailand

About the Job

Requirements

  • A bachelor's degree and at least 2 years of experience in freight forwarding.
  • Solid knowledge of sea cargo.
  • A strong background in freight forwarding, shipping, or logistics, especially freight forwarding.
  • Basic computer skills and knowledge of Microsoft Word, Excel, and PowerPoint.
  • CargoWise One knowledge in related functions.
  • Fluency in English.
  • Strong negotiation skills.
  • Ability to work under pressure and handle conflict cases with strong resolution skills.
  • High responsibility, flexibility, and discretion.
  • Strong communication skills.

Responsibilities

  • Create job files and issue reconciliation sheets after shipment completion.
  • Coordinate with sales, customers, overseas agents, and key accounts to obtain shipment instructions and follow standard operating procedure requirements.
  • Coordinate with customers, carriers, suppliers, and related departments for the import process.
  • Follow up orders with cargo-partner overseas teams and agents, and keep customers informed of cargo movement.
  • Handle all relevant import documents, including arrival notices, delivery orders, freight invoices, and proof of delivery.
  • Take personal responsibility for solving problems and follow up on customer requests and issues.
  • Check the quality and accuracy of work to meet company standards and objectives.
  • Recheck debit and credit items from overseas and complete billing to customers, overseas agents, and vendors.
  • Provide additional services beyond the call of duty.
  • Perform other tasks as assigned by the team leader or manager.

About the Company

cargo-partner

Global freight forwarding & info-logistics provider

Cargo-Partner Group offers a full range of logistics services, including air, sea, road, and rail freight, warehousing, customs clearance, and contract logistics, supported by its information-driven approach. Its SPOT Visibility & Collaboration Platform collects transport data and analytics to provide real-time visibility and help optimize supply chains, while e-commerce and e-fulfillment services use a flexible pay-as-you-go model. The company stands out through its strong focus on logistics IT, multimodal networks across Europe and beyond, and regional expansion to build integrated solutions in different markets. Its goal is to deliver end-to-end, data-driven logistics and supply-chain optimization for industries like automotive, high tech, pharmaceuticals, and retail.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fischamend, Austria
Founded
1983

Recently Posted Jobs

Explore more opportunities at cargo-partner

See more jobs