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Pacific Clinics

Clinical Team Supervisor

Mental & Behavioral HealthUpdated on Nov 12
Full-timeSan Jose, CA, USA$95.2k - $118.3k /yrIn-person

About the Job

Requirements

  • A Master's degree and at least three years of relevant experience, including one to two years of post-licensure experience; in some counties, relevant healthcare, medical, psychology, behavioral, or mental health experience may qualify, with one to two years of supervisory experience or demonstrated experience leading or coordinating other staff.
  • A license as a Marriage and Family Therapist, Licensed Clinical Social Worker, Licensed Professional Clinical Counselor, or Psychologist, or an equivalent combination of education and experience, with two years of relevant experience equal to one year of education.
  • Meet relevant state licensing requirements for billable services.
  • Bilingual ability in the appropriate language for the Clinics' clients is highly preferred and may be required in some instances.
  • In some counties, bicultural knowledge and skills are required.
  • People management, training, and staff development skills.
  • Case management skills.
  • Driving is required.
  • Complete a full background check and TB exam.

Responsibilities

  • Coordinate and supervise six to eight therapists, case managers, or other clinical services staff as assigned by the Program Director, ensuring that staff provide mental health services including psycho-diagnostic assessment, group and family therapy, and integrated behavioral healthcare.
  • Ensure supervisees provide quality services that help consumers reach their optimum level of functioning and improve their quality of life.
  • Provide supervision of clinical hours for staff pursuing licensure and ensure services use a consumer- and family-centered approach.
  • Ensure client assessments and treatment or case management plans address impairments and strengths and align with the consumer's diagnosis.
  • Ensure consumers have timely access to services, including crisis intervention.
  • Participate in recruiting, selecting, hiring, and training program staff.
  • Provide scheduled supervision and consultation to staff in accordance with ethical and legal standards, HIPAA, and agency values, supporting professional growth and development.
  • Participate in developing program policies and procedures; in some counties, complete continuous quality improvement and quality assurance projects and audits through spot checks and documentation review.
  • Ensure charting and paperwork meet agency, quality assurance, and funding-source requirements.
  • Ensure program productivity and latency standards are met through ongoing supervision and addressing barriers.
  • Attend agency meetings and in-service training; collaborate with community partners to meet consumer needs; and, in some counties, support outreach and engagement efforts.
  • Provide after-hours on-call crisis response and consultation; coordinate care for clients and families with treatment teams; and participate in staff meetings to contribute to program development and training.
  • Interact with internal programs, clinical and support staff, and external sources such as school or community personnel, as applicable; maintain reliable attendance.
  • Conduct family-centered, strengths-based, culturally competent individualized intakes and assessments, gathering information from families, consumers, significant others, and involved agencies in the office or field as appropriate.
  • Consider substance abuse and co-occurring disorders in treatment plans; complete Service and Coordination Plans, progress notes, and other required Department of Mental Health documentation on time and to applicable standards.
  • Provide rehabilitative and, in some counties, therapy services to clients and families, including support with functional, daily living, and social skills, medication compliance, and connecting to community services and resources.
  • Provide outreach, advocacy, rehabilitation, and crisis intervention services for ongoing cases.
  • Provide case management, including obtaining client information, identifying needs and problems, and linking clients and families to appropriate resources.
  • Review clinical notes and billing documentation for regulatory billing requirements; review and approve notes promptly.
  • Guide staff and interns in developing work plans, assigned duties, responsibilities, and scopes of authority, and consult with staff on client-related problems.
  • Assign work, review assignment progress, conduct performance appraisals, and develop staff expertise by encouraging further education and providing seminars and learning opportunities.
  • Identify staff training needs and ensure training is developed and implemented; participate in delivering training sessions.
  • Work with the quality assurance department to support documentation compliance and lead internal clinical documentation audits.

Desired Qualifications

  • Bilingual ability in the appropriate language for the Clinics' clients is highly preferred where it is not required.

About the Company

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