Customer Manager

Position Snapshot

Location: Petaling Jaya, Selangor, MY
Company: Nestle Malaysia
Full-time: Bachelor’s Degree
8+ years of experience

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.  A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it.  With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

We are looking for a Customer Manager to deliver accelerated sales, market share targets through creating, selling and executing the category commercial elements of customer Joint Business Plan with the Customer, to build Nestle’s reputation in the customer, ensuring that the Nestlé policies & principles are applied in all aspects of the business relationship and to Lead the internal agenda and be the “go to” person for issues and opportunities relating to the customer in the category.

A day in the life of a Customer Manager

• Develop, agree and implement the annual account development plan / JBP for required categories.
• Sell range of Nestlé products to designated account in order to meet sales and profit targets and market share objectives within the agreed GTS budget.
• Drive business relationship with account, understand the customers’ business and ensure customer intimacy. 
• To maintain close and frequent contact with all necessary personnel within customer and Nestlé to resolve challenges, issues and queries as they arise.

What will make you successful

• Bachelor's Degree in Business Administration, Marketing, Finance, or a related field.
• Minimum 6 years of commercial experience, preferably with good knowledge of Nestlé, retailing and retail customers. Exprerience with CDT background will be an added advantage.
• Experience managing CVS accounts would be beneficial.
• Skills required - result oriented.