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Phoenix Group

Life insurance group managing heritage books

Head of People Technology & Digital Excellence

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Significant senior leadership experience in People Technology, digital transformation or enterprise technology, translating strategy into multi-year roadmaps and delivery.
  • Broad experience across HCM platforms, best-of-breed People technologies, Microsoft 365, AI and automation, with strong technology, data and commercial judgement.
  • Proven leadership of product/platform operating models, strategic partners and complex technology portfolios, delivering measurable business and colleague value.
  • Ability to operate effectively across complex, regulated environments and move confidently between enterprise strategy and practical delivery.
  • Ability to build inclusive, high-performing teams with clear accountability, strong capability and a focus on outcomes.
  • Curiosity, pragmatism and commercial mindset, with the ability to constructively challenge fragmented thinking and ensure innovation is purposeful and responsible.

Responsibilities

  • Partner with the Head of People Technology, Digital, Analytics & Change to shape People Technology and Digital strategy, bringing market insight and a clear view of opportunity, risk and feasibility.
  • Own the multi-year roadmap and delivery plans across Oracle HCM, best-of-breed People technologies, AI, automation, data and integrations.
  • Ensure colleague experience and measurable business outcomes are central to technology investment and delivery.
  • Lead the product and platform operating model, creating clear accountabilities and effective ways of working across People, IT, Data, Cyber, Risk, Procurement and strategic partners.
  • Govern the People Function’s AI, automation, digital demand and investment portfolio, including prioritisation and strategic trade-offs.
  • Partner with People Operations and COEs to ensure technology investment is underpinned by process simplification, trusted data, effective knowledge management, business ownership and adoption.
  • Work closely with Group IT, AI and Digital teams on enterprise roadmaps, architecture, funding, support and third-party management.
  • Own strategic vendor relationships, driving service, innovation, resilience, knowledge transfer and commercial value.
  • Maintain oversight of People Technology cost, delivery and operational risk, security, data privacy and regulatory obligations.
  • Act as a senior technology adviser to People leaders and represent the People Technology roadmap in relevant enterprise forums.
  • Lead a high-performing People Technology team, building the skills, succession and capabilities required for the future roadmap.

About the Company

Phoenix Group

Life insurance group managing heritage books

Phoenix Group handles both ongoing and closed life insurance and pensions businesses. Its open brands include SunLife and Standard Life, while its core strength lies in managing heritage (closed) books of business that are no longer open to new customers, providing administration and policy servicing for those portfolios. The company operates offices across the UK and has activities in Dublin and Frankfurt, giving it a broad geographic footprint. Its approach centers on maintaining long-standing policies and ensuring reliable service for customers, with a strong emphasis on being a good employer and community partner. Distinguishing factors include specialized expertise in closed books, scale across multiple markets, and a reputation as a top employer. The main goal is to look after colleagues, customers, and communities while delivering value from both open and heritage life and pension book administration.

Company size
51-200
Company stage
IPO
Headquarters
Abu Dhabi, United Arab Emirates
Founded
1782

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