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Orlando Health

Not-for-profit healthcare system serving the Southeast

Medical Assistant - ENT

Clinical Support & Patient AdministrationUpdated on Nov 14
Full-timeWesley Chapel, FL, USANo salary listed

About the Job

Requirements

  • High school graduation or equivalent is required.
  • Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting, is required.
  • Current American Heart Association Basic Life Support Healthcare Provider certification is required.
  • For hires after January 1, 2015, current certification within six months of hire by an accepted medical assistant certification agency is required. Accepted certifications include CCMA, CMA, CMAC, NCMA, NRCMA, NRCAMA, and RMA; certifications from other agencies may be considered case by case.
  • Must demonstrate the knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.

Responsibilities

  • Provide patient care under the direction and supervision of a physician or Advanced Practice Provider in an ambulatory care setting.
  • Support effective and professional communication with patients and family members, and collaborate with administrative and operations staff.
  • Gather patient data through interviews and observation.
  • Assist patients and families with preparation for examinations.
  • Assist the physician or Advanced Practice Provider during examinations and procedures.
  • Demonstrate competency in practice-defined tasks and skills.
  • Document treatments, procedures, and patient education according to organization and department policies.
  • Act as a patient liaison by scheduling specialty testing or consultations and providing patients with scheduling information.
  • Process incoming and outgoing calls independently and professionally using sound clinical judgment.
  • Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
  • Follow organizational and department policies, procedures, value statements, and standards.
  • Follow personal and patient safety practices and infection-control standards.
  • Maintain regular, punctual attendance in accordance with applicable policies and standards.
  • Participate in Quality Assurance and Quality Indicator activities as assigned.
  • Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
  • Use supplies efficiently.
  • Assist the business office with reception, scheduling, and patient discharge as needed.

About the Company

Orlando Health

Not-for-profit healthcare system serving the Southeast

Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.

Company size
Not listed
Company stage
Not listed
Total funding
$251.7M
Headquarters
Orlando, FL
Founded
1918

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