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Lyra Health

Concierge digital mental health for employees

Senior AI/ML Platform Engineer

Platform EngineeringUpdated on Nov 14
Full-timeRemote in USA$143k - $197k /yrRemote

About the Job

Requirements

  • At least 6 years of experience delivering production-ready products.
  • Ability to write high-quality code in Python.
  • Experience with modern asynchronous Python web frameworks such as FastAPI and handling data streaming with WebSockets and Server-Sent Events.
  • Experience working with Docker and deploying applications to Kubernetes.
  • Experience with relational and low-latency databases.
  • Experience building retrieval-augmented generation (RAG) AI solutions.
  • Experience setting up and maintaining vector databases.
  • Familiarity with large language model orchestration frameworks such as LangChain and LlamaIndex, and integrating with foundation model APIs such as OpenAI, Anthropic, and AWS Bedrock.
  • Experience with large language model observability and monitoring tools such as Langfuse to track latency, token usage, and output quality.
  • A thoughtful approach to balancing quality and deadlines in fast-paced settings.
  • Strong organizational skills and the ability to distill complex information.

Responsibilities

  • Build machine learning and generative AI platforms for teams across the company.
  • Create backend infrastructure and platforms that enable scalable, resilient, and highly performant solutions.
  • Build services used in machine learning and AI-based products.
  • Deploy and manage applications in production.
  • Code as part of the day-to-day work.
  • Take ownership of work, spearhead cross-functional projects, and provide guidance and mentorship to team members.

Desired Qualifications

  • Experience with graph databases such as Neo4j and AWS Neptune, and integrating them into AI and knowledge systems such as GraphRAG.
  • Experience working with Celery.
  • Experience defining and using Protocol Buffers (Protobuf) messages.
  • Experience writing production code in Java or Kotlin.
  • Experience building solutions on cloud infrastructure, particularly AWS.
  • Experience working with highly sensitive data in a healthcare environment.

About the Company

Lyra Health

Concierge digital mental health for employees

Lyra Health provides employer-sponsored mental health care through a global network of vetted providers. It offers a concierge experience with access to self-guided programs, coaching, therapy, and medication management, available in-person, by video, or via text. A 24/7 in-house care navigator helps employees navigate care. Businesses pay for access to Lyra’s services, with the aim of reducing overall healthcare costs through better mental health support. The company differentiates itself with a large, globally distributed provider network (20,000 providers in 200+ countries) and a focus on a personalized, plumber-to-care experience for each employee, combining flexible care options, accessibility, and support. The goal is to improve employee well-being while delivering potential cost savings to employers by addressing mental health needs at scale.

Company size
1,001-5,000
Company stage
Series F
Total funding
$690.1M
Headquarters
Burlingame, CA
Founded
2015

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