Experience Senior Living

Senior living developer and operator

Director of Memory Care

Residential & Direct SupportConfirmed live in the last 24 hours

Full-timeFalls Church, VA, USA

About the Job

Requirements

An associate or bachelor's degree in a related field is preferred, such as gerontology, social services, behavioral health, therapeutic recreation, and/or nursing.
Three to five years of experience caring for people with dementia or cognitive challenges and developing and facilitating activity programs; manager experience with a specialized dementia program is preferred.
LPN experience is a plus.
Knowledge of dementia disease processes and their effects on communication, information processing, and functioning, including strategies that support residents' independence, assistance needs, and dignity.
Experience facilitating family and caregiver support programs.
Experience performing budget analysis, review, and control.
Experience conducting trainings and presentations.
Experience supervising team members, holding performance conversations, and completing performance reviews.
Strong verbal and written communication and listening skills.
Basic computer skills.
Ability to drive for work, using a company-provided or personal vehicle.
A valid driver's license and compliance with the company's Motor Vehicle Policy standards.
Ability to influence others and exercise judgment in leading them toward objectives.
Ability to solve problems with judgment and a realistic understanding of issues, including when addressing emotional topics.
Ability to define realistic goals and objectives and identify the tasks and deliverables needed to achieve them.
Ability to clearly present information verbally and communicate accurate detail under stressful or demanding conditions.
Ability to relate routine operations to established solutions and communicate and follow policies and procedures.
Ability to build productive, work-focused relationships with team members, residents, families, referral partners, the executive team, and the community.
Ability to work collaboratively to support company culture, build high-morale teams, accomplish goals, and achieve results.
Ability to model punctuality for team members.

Responsibilities

Maintain a safe and vibrant environment for residents with dementia or cognitive challenges, team members, and visitors.
Manage and supervise Memory Care team members by scheduling and delegating assignments, providing direction, holding performance conversations, implementing disciplinary processes when necessary, completing performance reviews including input on pay adjustments, hiring, onboarding, training, retaining, and providing support and feedback.
Develop, create, plan, and organize daily enriching programming for the Memory Care neighborhood, ensuring planned and unplanned programming is implemented 24 hours a day, seven days a week.
Ensure each Memory Care team member completes onboarding, orientation, and required training within the specified timeframe.
Ensure Care Partners, Medication Assistants, Nurses, and Housekeeping team members sign their position descriptions and understand their responsibilities in daily programming.
Train, lead, direct, and assist team members in understanding the company's philosophy of care, modeling appropriate approaches and communication techniques to support learning.
Supervise and evaluate team members' performance unless assigned to others by state regulations.
Prepare and conduct monthly dementia in-service training for Memory Care team members and maintain attendance and completion records.
Delegate program facilitation responsibilities as needed.
Evaluate the program using quality enhancement tools and feedback from team members and families.
Improve the program through problem-solving, program development, feedback, and refinement.
Conduct individual resident history and preference assessments and develop individualized service and program plans.
Manage the department budget and complete required budget reports.
Support and participate in the program's census-building initiatives.
Create and facilitate a proactive problem-solving approach to residents' emotional expressions.
Develop and implement the monthly planned programming calendar based on Memorable Moments.
Support information management to ensure information is timely and accurate.
Maintain supportive relationships with internal and external customers.
Support hospitality, leasing, and sales processes by promoting a positive company image.
For resident clinical matters, partner with the Health and Wellness Director to maintain community and professional ties with clinical and non-clinical contacts.
Maintain active community and professional ties for non-clinical matters.
Partner with the Director of Health and Wellness to supervise, develop, and schedule team members according to company policies, procedures, and standards, and personally cover team members when necessary.
Partner with the Director of Health and Wellness to establish and maintain a medication administration and storage system that follows state, federal, and company policies and procedures.
Partner with the Director of Health and Wellness to provide orientation and training to new team members and ongoing training to current team members.
Deliver and attend required training for self and employees.
Commute from the community to social and other destinations to represent the company.
Provide educational opportunities to families to support their knowledge of the dementia journey.
Perform other duties as needed or assigned.

Desired Qualifications

Manager experience with a specialized dementia program is preferred.
LPN experience is a plus.

Director of Memory Care

Experience Senior Living · Falls Church, United States · Full-time · Posted 2026-10-12

Workplace: on_site

Department: Wellness

Description

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are thrilled to announce the anticipated grand opening of The Reserve Falls Church in the early part of 2027. We have begun the search for a Director of Health and Wellness who will bring our wellness vision to life by building a best-in-class clinical team, establish strong systems and standards, and create an exceptional resident experience from the ground up.

We are looking for a Director of Memory Care to join our amazing team! This is not an immediate opening, however, we will begin conducting interviews with qualified applications.

Responsibilities:

Maintain a safe and vibrant environment for residents with a dementia diagnosis or experiencing cognitive challenges, team members, and visitors.
Responsibly manage and supervise all Memory Care team members by scheduling and delegating assignments, providing direction, having on-going conversations regarding performance, including implementing the company’s disciplinary process if necessary, completing performance reviews in a timely manner (including input on pay adjustments), hiring, onboarding, training, retaining, providing the necessary support, direction, and feedback.
Develop, create, plan, and organize the daily enriching program for the Memory Care neighborhood, including all required programs in the daily of events, and ensure that the planned programming, and unplanned programming, is being implemented twenty-four (24) hours a day, seven (7) days a week.
Ensure each memory care team members person has completed the onboarding, orientation and required training within the specified timeframe.
Ensure each Memory Care team members person (Care Partners, Medication Assistants, Nurses & Housekeeping) have signed their respective position descriptions and ensure they have a solid understanding of their responsibilities to participate in the daily programming requirement.
Train, lead, direct and assist team members with understanding Experience Senior Living’s philosophy of care and encourage learning by modeling the proper approaches and communication techniques.
Supervise and evaluate team members performance (unless designated to others by state regulations).
Prepare and conduct the monthly dementia in-service for all Memory Care neighborhood team members and maintain the necessary records to reflect attendance and completion of the training.
Delegate program facilitation responsibilities to other, as needed.
Evaluate the program utilizing quality enhancement tools and seeking out feedback from team members and families.
Improve the program through problem solving, program development, feedback from team members and families, and refinement.
Conduct individual resident history, preference assessments, and develop individualized service and program plans.
Comply with the budget for the department, including completing any required budgetary reports, to ensure compliance.
Support and actively participate in the program’s census building initiatives.
Create and facilitate a proactive problem-solving approach to emotional expressions that residents exhibit.
Develop and implement the monthly planned programming calendar based on Experience Senior Living’s Memorable Moments
Support the management of information to ensure timely and accurate information is available.
Maintain a supportive relationship with internal and external customers.
Support hospitality, leasing, and sales processes with promoting a positive image for Experience Senior Living.
For clinical matters relating to a resident, partner with the Health and Wellness Director in maintaining active community and professional ties with clinical and non-clinical contacts.
For non-clinical related matters, maintain active community and professional ties.
Partner with the Director of Health and Wellness in supervising, developing, and scheduling the team members according to Experience Senior Living’s policies, procedures, and standards; being available to personally cover team members when necessary.
Partner with the Director of Health and Wellness in establishing and maintaining a medication administration and storage system which adheres to state, federal and company policies and procedures.
Partner with the Director of Health and Wellness to provide orientation and training to new team members, as well as providing ongoing training to current team members.
Deliver and attend required training for self and employees.
Have the ability to commute from the community to social and other various destinations to represent the company.
Provide educational opportunities to families to help solidify their knowledge regarding the dementia journey.
May perform other duties as needed and/or as assigned

Requirements

Associate or Bachelor’s degree in a related field preferred such as gerontology, social services, behavioral health, therapeutic recreation and/or nursing.
3 to 5 years of experience in caring for people with dementia or cognitive challenges, and in developing and facilitating activity programs, preferably as a manager with a specialized dementia program.
LPN experience a plus.
Knowledgeable about the disease process, the changes associated with dementia illnesses, how they affect the individual’s ability to communicate, process information and function. Understanding the various strategies that assist a resident in maintaining a certain level of independence and support their need for assistance to protect their dignity.
Experience in facilitating family and caregiver support programs.
Experience performing budget analysis, review, and control
Experience conducting trainings / presentations
Experience supervising team members, holding performance conversations, and completing performance reviews.
Strong verbal and written communication skills, as well as solid listening skills.
Basic computer skills
Position requires driving responsibilities (may use a company provided vehicle and/or personal vehicle.
Must possess a valid driver’s license.
Must satisfactorily meet and be in compliance with Experience Senior Living’s Motor Vehicle Policy standards.
Able to influence the actions and opinions of others in a desired direction. Exhibit judgment in leading others to meet worthwhile objectives.
Able to take action in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
Able to define realistic and specific goals and objectives. Able to define tasks and deliverables necessary to meet goals.
Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions.
Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Conform to and communicate established policies and procedures.
Build and maintain productive, work-focused relationships with team members, residents, families, referral partners, the executive team, as well as within the community.
Able to work with people in such a manner to support the company’s culture, build high-morale teams, work in a team setting to accomplish goals and get results.
Function as a role model for team members by being punctual.

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Apply

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About the Company

Experience Senior Living

Senior living developer and operator

Experience Senior Living is a developer and operator of senior-living communities. Its communities may provide independent living, assisted living, and memory care along with dining, activities, and resident services. Development and central teams create and support properties while community staff deliver daily operations and care. Work includes caregiving, nursing, culinary, sales, activities, maintenance, development, and corporate disciplines. The scope is Experience Senior Living and its own community portfolio. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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